Items for discussion at the ceda November meetings

As you know, we have three meetings coming up in November:

  • 8th November – Technical Steering Group
  • 15th November – Southern Regional Meeting
  • 22nd November – Northern Regional Meeting

If you have any items that you would like to raise for discussion or action at any of these meetings, we do have time factored into the Agendas to do so and if we have notice, we can prepare and research the topics.

Whether it’s challenges or issues that you are facing with suppliers, customers, technical support or any third party provider and you would like it addressed, please do email Adam or Peter directly with your thoughts and concerns and we can make time in the meeting schedules to raise the matter.

Anonymity can be granted if required! We look forward to hearing from you and for your contribution.


The ceda Technical Awards 2017

The ceda Technical Awards 2017

The ceda Technical Awards were introduced last year to recognise and reward outstanding achievements by ceda members and suppliers.

Awards were present at an awards evening following The Catering Equipment Industry Technical Conference in Nottingham on 11th October. There were two awards for individuals and one for a member company as well as one for a supplier.

The first award was the Technical Rising Star award which recognises someone who has been in their current job for less than 5 years and who has made a significant difference to the service to a member’s customers. The judges shortlisted two candidates for this award:

Matthew Bridges – HB Catering and Refrigeration Ltd
Matt joined HB as a mature apprentice having been to university where he gained a degree in Design Technology before undertaking several courses as he was keen to get into the fire service. He came to the attention HB as his father is a refrigeration engineer with whom some of HB’s senior engineers had apprenticed with and as the fire service was not recruiting, Matt was looking for an apprenticeship. Since joining the company he has progressed quickly to achieve his gas and refrigeration accreditations and is now working as an installation engineer responsible for sourcing all the material, arranging deliveries and accommodation for himself and other engineers and doing commissioning and handover to clients. One client, Chris Ferriday Head of Property for Brains Brewery said, “Can you please pass on a personal thank you to Matt Bridges who carried out the training at the Dock on Monday. I was extremely impressed with the confidence of the detailed delivery of training that was provided to the Operational management team”. His MD describes him as a great asset to the company.

Sam Howe –  Court Catering Equipment Ltd
Sam came into the company as a trainee engineer in 2013. Prior to joining the business Sam had qualified as a water sports instructor however he realised that he had very limited opportunities in that sector. Sam is now a fully qualified gas and electrical catering engineer. He is by his own admission not the finished article, as he wants to progress further with dishwasher work but has really shone as of late in the department by furthering his career and undertaking his comcat 5 and LPG gas tickets this year. He is always willing to learn and go that extra step to ensure any job is completed to the best of his ability. Sam has been out on his own for the last 18 months and has really become a key valuable member of the Court team.

The winner was Matt Bridges who received a top of the range Kane flue gas analyser donated by Commercial Catering Spares.

 

The second individual award was for the Apprentice of the Year. The two candidates considered for this award were:

Scott Jordan – Airedale Technical Care
Scott joined the company in 2016 at the age of 18 and was initially mentored by a number of experienced engineers to the point that by 2016 he had achieved his Gas ACS Accreditations, however, it was clear that there was an attitude issue with Scott not wanting to be late home and avoiding early starts in a morning. After a review meeting with his Technical Manager it was made clear that things would have to change if he was to succeed in the Hospitality industry which is 24/7. Since that day, he has embraced all the challenges presented to him and now always goes the extra mile to ensure the customer gets the best possible service.

Andy Smith – Court Catering Equipment Ltd
Andy joined court in 2012 as a dishwasher engineer having had some experience in this area but having previously worked as a French polisher and a golf instructor, jobs far removed from the role of a catering service engineer. The company very quickly realised that he was capable of much more and therefore put him onto a fast track training schedule with a senior engineer since when he has achieved his full Natural and LP Gas Com-Cat Accreditations, attended several manufacturers’ courses and is already progressed to the stage where he is training another engineer.

The winner was Scott Jordan who receives £500 worth of tools donated by First Choice Catering Spares

 

The ceda member company award is the Groundbreaker Award. This award is to recognise and reward a technical initiative that has been introduced by a member which benefits their customers. The judges again shortlisted two entries;

Vision Commercial Kitchens – for the Catering Engineer UK Forum
What was initially intended as a means of finding engineers who could carry out maintenance and repair work for Vision has now developed into a busy forum where engineers can seek help from other engineers resulting in faster fault diagnosis, more first time fixes and less recalls, all of which benefit customers. One ceda member who uses the forum describes it as “a priceless tool which is used by over 500 engineers”.

CHR Equipment – for developing flood proof induction technology
Following the devastating floods caused by storm Desmond in December 2015, the all electric cooking suite at the Castle Dairy restaurant in Kendal was damaged beyond repair and the restaurant’s insurers were not willing to provide new cover unless the client could guarantee that the replacement equipment was “flood proof”. CHR not only designed unique Induction Cooking facilities in which the main components were housed at high level but also built into the cooking suite a platform lift which could raise the unit above flood water levels.

The winner was Vision Commercial Kitchens.

The above awards were judged by Nick Oryino, Chairman of the Catering Engineers Standards and Regulations Board and Jonathan Booth, Managing Director of Commercial Catering Spares.

The supplier award was to recognise outstanding technical support to ceda members and particularly their engineers.  This award was voted for by ceda members and the top three companies were:

First Choice Catering Spares
Maidaid – Halcyon
Meiko UK
– The winner was Meiko UK Ltd


The Catering Equipment Industry Technical Conference

The Catering Equipment Industry Technical Conference

Last week (11th October 2017) saw us host The Catering Equipment Industry Technical Conference, a conference we jointly organise with CESA. The theme for this year’s conference was “Focus on the Future”.

The conference included two “firsts” namely the launch of the new DW172 “Specification for Kitchen Ventilation Systems” which was introduced by Peter Rogers of BESA and the launch of a new document entitled “Guidance on best practice for the safe installation, operation and maintenance of solid fuel fired catering equipment in commercial premises” which has been jointly produced by ceda and HETAS. This was delivered by Peter Kay of ceda.

Other sessions covered Apprenticeships, Updates on Regulations and Standards and an update on the ceda/CESA Engineer Training courses which are delivered by our licensee Combico.

One of the highlights of the day was a Q&A session relating to manufacturers’ warranties where it became clear that most distributors were dissatisfied with many manufacturers’ policies and performance. ceda will be working closely with members and partners to try to develop a standard or set of options that meet everyone’s requirements.

We had two seminars; one covering water quality within food service and the effect water has on equipment led by Steve Buckmaster of BRITA; and recruitment and training of ex forces personnel as service engineers led by Tony Mooney of Live the Dream with support from Martin Dagnall of Combico.

Delegates could also have one-to-one meetings with specialists on such topics as Refrigeration, The Gas Regulations, Warewashing problems and Apprenticeships.  The conference was hosted by Richard West who also delivered an interesting session highlighting how some companies are thinking outside the box when planning for the future.

Nick Oryino, Chairman of the Catering Engineers Standards and Regulations Board said that the conference was the best he had ever attended adding that every presentation was very interesting and held his attention.

Following the conference business day there was an awards dinner, details of which can be found here.


Question

Question

Does any of our members have a good contact that can help with the disposal of old commercial refrigeration units as we are constantly asked to remove old when supplying replacements?

Replies

  1. Fosters and Williams do good rate if replacing with theirs or CEF but over £150 unit.
  2. All the fridge manufacturers or wholesalers would remove for a set price. For instance Foster charge £58 per cabinet to remove environmentally if they are delivering a new cabinet at the same time. Prices vary according according to the supplier.
  3. When supply replacements – get the manufacturer to pick up the old unit.
  4. We have tended to have the old uplifted with the new cabinet being supplied and charged for the services accordingly.
  5. It depends upon the members location of course but we use Pentland Wholesale who charge £40 per cabinet.
  6. We use HLCE Group, they are very reliable and dispose of units in an environmentally safe way.  Their number is 01162 602222 or 01162 601133.
  7. Fosters will take away and dispose for a nominal fee if its their kit that’s being delivererd (I believe Gram and Williams offer a similar deal).
    Otherwise I use our logistics company IAC to take them away and dispose of them (and yes usually its part of a refurb so we put the old fridges to one side and they collect them when they do the delivery of the new stuff – I only pay about £30 for them to take away, degas and dispose).
  8. We have had many issues over the last few years with this so always quote the suppliers disposal service as an option to the customer.
    Most collect an old unit on delivery of the new it just has to be outside ready to be taken.
  9. Ask them to check out a company called Cool Concerns or Solutions they used to dispose of all our stuff across the country.
  10. Although does come with a cost we usually get the manufacturer/supplier to take the old away when delivering the new.

Back to the Question List

Question

Question

Not a new problem I know but we are struggling to find engineers at the moment despite advertising widely including in Catering Insight and others etc and offering good packages.

Please could ceda ask if any members have had success in advertising for such staff in any particular media or on-line marketplace?

Replies

  1. It’s always a problem that’s why we have ran an apprentice scheme for last 10 years breeding our own as such not much help in short term but it was our only way to a solution. 90% of ours are home grown as such and we’re taking on 3 more this year.
  2. Have some sympathy with them. We are trying too! We have taken a couple of guys recently who are from other aspects of our industry, not sure if that is helpful.
  3. Catering Insight offers no value at all for finding engineers in my opinion. We have great success using CV Bay.
  4. t’s absolutely dire.  We can advertise and get not one single reply and we also desperately need two more Catering Engineers.  We can train all other types of job functions but with the syllabus for Gas, we can’t cover it all because we’re specialists and there isn’t a single college providing appropriate courses.I honestly think that’s where we should aim our efforts.  We’ve invested in the East Kilbride Engineering Training Group over the past two years for 2 Apprentices on a 26 week block training with 4 days there and 1 at a local college doing another course.  The standard of intake was really poor, and we had to put them through a Glasgow City Council scheme to get any grant contribution.  The City Council were absolutely hopeless and in the end the East Kilbride people provided names, we interviewed – they were not the standard we wanted but we decided to try because boys can be late developers and put them through the Council application afterwards to get the grant.One boy did one term and deemed it too far to travel to East Kilbride (it was costing us £8000 for the course), and the other has just completed his 2nd year with us but is really not up to standard.  Neither will be Engineers but it was difficult to attract the right calibre for anything at 16/17.  We have taken a late Apprentice at 24 who is turning out extremely well.

    We are in the same boat for Engineers and I think possibly a route to try is to take a partly qualified guy and invest in him.  I did have that conversation at the CEDA Conference last year with someone who said that was all very well but then they went off to work for themselves.  Well, you have to take a chance all through business and some you win and some you lose.  Good luck to the member trying.

  5. Had no success re media. It’s been word of mouth. Head hunting or agency.

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We went to lunch!

We took a last minute stand at lunch! - The contemporary food-to-go show, on 20th & 21st September 2017 at the ExCeL, London.

In doing so, we were able to promote ceda and ceda members to the 6,000 visitors that attended the two day trade show.

The event targets the food-to-go market with key buyers from the following sectors in attendance:

  • Cafe/Coffee Shop/Sandwich Shop,
  • Multiple/Supermarket/Department Store,
  • Contract Catering,
  • Attractions/Retail/Instore/Airline,
  • Delicatessen/Specialist Food Store,
  • Fast Food/Garden Centre and
  • Sports/Gym/Leisure Centre.

The plethora of sectors represented made it a great fit for us to showcase ourselves, what our members do and the benefits of working with a ceda member, to core operators in the food-to-go industry. Our new branding was on display which clearly demonstrated how ceda membership adds value to any foodservice business and the pool of resources and advice available to members.

As we go forward we hope to grow the ceda membership by exhibiting at various trade shows like this around the country. Let us know if you are attending any shows - we can share the news with other members who may also benefit from exhibiting there. Together we can grow. Together we are connected.


Question

Question

Please could you ask ceda members if any of them recommend a company for grease trap servicing?

Replies

  1. Aluline (Group) Limited
    59-62 Brindley Road
    Astmoor Industrial Estate
    Runcorn
    Cheshire
    WA7 1PFTel Number +44 (0)1928 563532
    Fax number +44 (0)1928 580224
  2. I know that EPAS do provide servicing for machines they fit so may be able to help. If not I’m sure they’ll be able to point you in the right direction; Gareth O’Neill is very helpful.Environmental Products and Services Ltd.
    UK Office
    Unit 6
    Phoenix Court
    Whitehill Industrial Estate
    Hammond Avenue
    South Reddish
    Stockport
    Manchester
    SK4 1PQTel: 0161 477 5555

    Tel: 0161 477 4608

    Freephone No: 0800 0778842

    Email: Stockport@EPAS-ltd.com

  3. Watling Hope – 01789 740757
  4. Roz Dean, RG Facilities – Tel: 07545 429754
  5. Mechline Developments Ltd – http://www.mechline.com/

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ceda Welcomes Two New Members

ceda Welcomes Two New Members

ceda is happy to welcome two new members this month; Fulcrum Commercial Kitchens Ltd and CaterCover Service.

We continue to see growth in membership and we now have over 100 members representing a combined turnover of more than £500 million.

We’re thrilled to see both companies come aboard. They are each experts in their field and will add strength and value to the ceda brand and membership as we continue to grow. Their skills and knowledge will benefit other ceda members and end users across the foodservice industry.

Fulcrum Commercial Kitchens Ltd are a catering equipment distributor offering a full planning, supply and installation service. They also have a 1200sq.ft warehouse which is fully stocked with ancillary equipment such as gastronorms, taps, oversprays, hand basins, gas hoses, softeners and flykillers for those urgent occasions.

On his decision to join ceda Fulcrum Commercial Kitchens Ltd Director, David Burnett said, “I have known of ceda for many, many years but only recently been aware of the huge, positive changes that Adam has generated within the organisation. The current ceda is an altogether more relevant body, re-asserting its industry credibility and therefore an essential association for Fulcrum to have. I would probably have joined for the E-Learning platform alone, which is a superb tool to assist us with ongoing staff training. As the library of industry-specific modules increases it will provide an even better education resource. The future with ceda by our side is an exciting one.”

CaterCover Service Ltd was formed to provide preventive maintenance, emergency breakdown service and installation for all types of commercial catering and refrigeration equipment. They provide all types of service contracts to suit customers requirements as well as emergency breakdown repairs.

“Applying to join ceda was a sensible decision,” says Paul Pogson, Managing Director at CaterCover Service Ltd. “Along with the other benefits of the ceda community, it will allow us to access the vast information and training facilities that are readily available to all the members of ceda, and this will enable us to develop and expand the services that we supply to our client portfolio. We look forward to a long and close working relationship with ceda in the future.”


ceda Members See Continued Positive Sales in 2nd Quarter

ceda’s most recent Confidence Survey shows continuing strong sales for its members when compared to the same period of last year. 64% of members reported better sales for the period and only 15% saw a reduction. Year to date figures are also positive with 57.4% reporting higher sales for the first half of the year.

How did your sales for the last quarter compare with the same quarter in previous year?

These encouraging figures show that despite the current uncertainties in the political and economic arenas as the UK negotiates its exit from Europe, members are still securing new business for both project design and installation work as well as maintenance and service support contracts.

How do your year-to-date sales for this current year compare with your year-to-date last year?

Commenting on the survey, ceda’s Director General Adam Mason said, “In addition to the positive sales achieved by the majority of members, pleasing too was the number reporting an increase in margin. Enquiries received from the Public Sector remained fairly constant with the real Private Sector growth coming from Hotels and Restaurants. We remain in uncertain times but the positive culture that now permeates through ceda and the membership is very much reflected in these results

With several new members joining in recent weeks, ceda represents over 100 companies with a combined turnover of more than £500 million. High levels of interest in the Industry Catering Equipment Technical Conference taking place in October, further indicates that members are experiencing positive levels of activity in the marketplace.


ceda and CESA to Joint Host the Catering Equipment Industry Technical Conference 2017

ceda and CESA to Joint Host the Catering Equipment Industry Technical Conference 2017

This year’s ceda and CESA organised Technical Conference will see a range of expert speakers deliver updates and seminars on the latest industry specific topics.

Taking place on 11th October at the Nottingham Belfry Hotel, the conference is a must for anyone involved in project sales and management, design and after sales service including senior engineers.

This year’s conference includes two industry firsts – the first presentation on the updated DW172 ventilation regulations and the first introduction to the safe installation, operation and maintenance of solid fuel fired foodservice equipment in commercial premises.

For designers and project staff the business day will feature sessions on:

  • The new DW172 ventilation specification and European ventilation standard to be launched by BESA in November 2017
  • New Industry Guidance on the safe installation, operation and maintenance of solid fuel fired equipment compiled by ceda together with HETAS
  • A seminar on water problems and their treatment
  • Surgeries on refrigeration and warewashing problems

For after sales service staff, the conference will feature

  • Apprenticeships
  • Engineer training initiatives
  • Warranties – your questions answered
  • A seminar on engineer recruitment and retention
  • An update on forthcoming regulations and legislation
  • Surgeries on the Gas Regulations, refrigeration and warewashing problems

The frequent refreshment breaks throughout the conference provide an ideal opportunity to network with industry peers and browse the exhibition which will feature amongst others:

  • Catering Spares Solutions – new video technology for engineers
  • S&S Northern – new ventilation controls
  • First Choice Group
  • Mechline Developments
  • Commercial Catering Spares
  • Protean

Previous visitors to the conference have found the event extremely useful; here are few of their comments:

“Listening to the speakers, who are often the people setting our standards, I always leave the conference with far more knowledge regarding our industry than when I arrived”

Steve Skivington – Sco Mac Catering Equipment

“It’s an excellent opportunity to learn from industry specialists.  Sitting in a room full of your peers and discovering common issues that are raised in Q&A sessions are really useful to take back and share with colleagues within your own business.”

Gary Mackness – ABDA Design

Tickets can be booked and further information is available at: https://cetechnical.co.uk/