The Helpdesk – Questions & Answers

Question

Can you ask the group if anyone knows where to source parts and technical advice for GICO Fryers?

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Question

We are looking for a UK supplier with stock of the following or something similar - https://www.equippers.com/dormont-safety-set-caster-chock/ps.asp

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Question

Can anyone recommend a reliable 24hr, 7-days-a-week, out-of-hours service partner? They will need to cover all catering equipment including gas and refrigeration. Our current provider has downsized and can no longer offer this service. Ideally nationwide including Scotland if possible - we have sites throughout the Mainland.

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Question

We have a project coming up in Northern Ireland and are looking to make contact with a fabrication company to see if fabricating counters and benches etc will be cheaper locally rather than shipping. Do any ceda companies have a factory over there or have any recommendations please?

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Question

We have a big client not happy with the way we pack glassware etc when shipping by carrier. We double bubble wrap each carton to avoid breakages, but they are not happy with the amount of packaging they are left with per week per site to dispose of. Then there is the green issue too. Our belief is that any other way ends up with breakages, hassle factor at both ends, loss of margin and then of course there is a green issue of shipping all over again with replacements! Any advice as to what others may be doing would be most welcome. Many thanks.

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Question

Banquet chef requires the following in stainless steel material, where to procure?

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Question

EKF 1064 UD convection oven. Require 1 of the elements as per parts manual - 1 x pn 01202660 

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Question

Please can you ask about where I can get something like this: https://www.cheftools.co.uk/products/item/the-volumespray-food-spray-gun 
It’s not something I have come across before and I have an enquiry for one!

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Question

We are seeking a company that can service the following appliance? UK agent?
Manufacturer: ICIS Ice Cream Machine
MOD:SSI-300T
SN:IC030550007
Apparently the following at fault:
SE406008002 gearbox
SE305001600 drive belt
SE310001000 white bearing
ICMBSERVKIT300T- all seals and beater blades.

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Question

We are looking for the following:

1 x gas freestanding wok burner

1 x gas griddle with oven under

By the same manufacturer so this can be suited.

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The Helpdesk – Questions & Answers

Question

Can you ask the group if anyone knows where to source parts and technical advice for GICO Fryers?

Read More

Question

We are looking for a UK supplier with stock of the following or something similar - https://www.equippers.com/dormont-safety-set-caster-chock/ps.asp

Read More

Question

Can anyone recommend a reliable 24hr, 7-days-a-week, out-of-hours service partner? They will need to cover all catering equipment including gas and refrigeration. Our current provider has downsized and can no longer offer this service. Ideally nationwide including Scotland if possible - we have sites throughout the Mainland.

Read More

Question

We have a project coming up in Northern Ireland and are looking to make contact with a fabrication company to see if fabricating counters and benches etc will be cheaper locally rather than shipping. Do any ceda companies have a factory over there or have any recommendations please?

Read More

Question

We have a big client not happy with the way we pack glassware etc when shipping by carrier. We double bubble wrap each carton to avoid breakages, but they are not happy with the amount of packaging they are left with per week per site to dispose of. Then there is the green issue too. Our belief is that any other way ends up with breakages, hassle factor at both ends, loss of margin and then of course there is a green issue of shipping all over again with replacements! Any advice as to what others may be doing would be most welcome. Many thanks.

Read More

Question

Banquet chef requires the following in stainless steel material, where to procure?

Read More

Question

EKF 1064 UD convection oven. Require 1 of the elements as per parts manual - 1 x pn 01202660 

Read More

Question

Please can you ask about where I can get something like this: https://www.cheftools.co.uk/products/item/the-volumespray-food-spray-gun 
It’s not something I have come across before and I have an enquiry for one!

Read More

Question

We are seeking a company that can service the following appliance? UK agent?
Manufacturer: ICIS Ice Cream Machine
MOD:SSI-300T
SN:IC030550007
Apparently the following at fault:
SE406008002 gearbox
SE305001600 drive belt
SE310001000 white bearing
ICMBSERVKIT300T- all seals and beater blades.

Read More

Question

We are looking for the following:

1 x gas freestanding wok burner

1 x gas griddle with oven under

By the same manufacturer so this can be suited.

Read More