The Helpdesk – Questions & Answers

Question

Please could you recommend a good independent CAD designer?

Read More

Question

We have recently been challenged by Lincat & Falcon regards the subject of designing and installing gas salamanders above gas oven ranges.
We feel this is a vary grey area and can leave companies exposed to additional unrecoverable business costs which we want to avoid.
We would like to know what other members experiences have been regards this issue.
Below is the communication we received from Falcon:-
We do not recommend Grill being placed over ranges and have not done now for a number of years, however it is solely up to the installing engineer and client to make the final decision regarding this, and any responsibility for such will be down to them.
The main reasons behind this are:
The sitting of grill above heat sources can cause components to see a higher temperature than would normally be expected and this in turn can lead to maintenance issues such as gas taps needing re-greased on a frequent basis and such general maintenance is not covered under the terms of our warranty and can lead to conflict.
In addition to this there are the health and safety issues of an item being used over a cook top as items could possibly result in items being dropped into a container/pan below containing something such as oil which could then splash and burn the operator or indeed the operator could try and catch this in turn burn themselves on the cook surface below.
The third issue is the influence of the flue gasses for the appliance below on the burner performance of the grill and it is possible that the flue gasses can affect the burner performance and cause a poor burning flame, in occasions such as this following the Gas Industry Unsafe Situations Procedure the Grill would need to be isolated as the poor burning flame could lead to a high CO level and therefore the installation would be classed as At Risk.
I was actually contacted by The National Investigations Manager of Gas Safe at the end of November 2015 for details of our standpoint regarding the installation of grills above ranges and I advised them of the above and in turn they confirmed that this was their standpoint regarding the issue and it is not something just linked to Falcon appliances but all commercial catering equipment manufacturers.
Obviously the install needs to comply with BS6173 and also Gas Safety (Installation and Use) Regulations and any issues linked to this will be raised as per the Gas Industry Unsafe Situations Procedure.

Read More

Question

We are looking to purchase some heat proof labels or badges to put on the cooking appliances that we sell, can any of our associate members recommend a supplier?

Read More

Question

We supply among other equipment refrigeration units for purchase/rental. We have been asked to collect an old unrepairable unit from a site who are purchasing new from us. We have not previously offered this service. We are looking for information on the correct disposal of these units and a depo near Staffordshire we can take the units too?

Read More

Question

Can anyone recommend a suitable outfit for post installation equipment training for complete kitchen projects, similar to the service offered by Radford Chancellor?

Read More

Question

Please can we ask the Helpdesk if any members can recommend or suggest a Freelance Project Manager?

Read More

Question

I am looking for a company in and around the London area that can offer help with a strip out and removal of an existing kitchen along with storage of equipment to be retained and then some consolidation and delivery back to site.

Read More

Question

Can any members recommend a good supplier for bean to cup coffee machines serving up to about 100 cups a day who are happy to deal with catering equipment companies (rather than those specifically in the coffee sector) aside from Brew Group?

Read More

Question

Are you aware of whether many catering companies pay for ‘travel time’ from home to the first job / from last job? We have historically paid 1 ½ which doesn’t seem realistic or sustainable so any thoughts / feedback from other catering companies would be appreciated.

Read More

Question

We are designing the catering in a new build and the main client has told us that it’s our responsibility to design/draw the pipework route from the coldrooms to the roof located compressors. We’ve never done this before as its always been part of the M&E package. Could members advise either on their experience or a suitable reply?

Read More

The Helpdesk – Questions & Answers

Question

Please could you recommend a good independent CAD designer?

Read More

Question

We have recently been challenged by Lincat & Falcon regards the subject of designing and installing gas salamanders above gas oven ranges.
We feel this is a vary grey area and can leave companies exposed to additional unrecoverable business costs which we want to avoid.
We would like to know what other members experiences have been regards this issue.
Below is the communication we received from Falcon:-
We do not recommend Grill being placed over ranges and have not done now for a number of years, however it is solely up to the installing engineer and client to make the final decision regarding this, and any responsibility for such will be down to them.
The main reasons behind this are:
The sitting of grill above heat sources can cause components to see a higher temperature than would normally be expected and this in turn can lead to maintenance issues such as gas taps needing re-greased on a frequent basis and such general maintenance is not covered under the terms of our warranty and can lead to conflict.
In addition to this there are the health and safety issues of an item being used over a cook top as items could possibly result in items being dropped into a container/pan below containing something such as oil which could then splash and burn the operator or indeed the operator could try and catch this in turn burn themselves on the cook surface below.
The third issue is the influence of the flue gasses for the appliance below on the burner performance of the grill and it is possible that the flue gasses can affect the burner performance and cause a poor burning flame, in occasions such as this following the Gas Industry Unsafe Situations Procedure the Grill would need to be isolated as the poor burning flame could lead to a high CO level and therefore the installation would be classed as At Risk.
I was actually contacted by The National Investigations Manager of Gas Safe at the end of November 2015 for details of our standpoint regarding the installation of grills above ranges and I advised them of the above and in turn they confirmed that this was their standpoint regarding the issue and it is not something just linked to Falcon appliances but all commercial catering equipment manufacturers.
Obviously the install needs to comply with BS6173 and also Gas Safety (Installation and Use) Regulations and any issues linked to this will be raised as per the Gas Industry Unsafe Situations Procedure.

Read More

Question

We are looking to purchase some heat proof labels or badges to put on the cooking appliances that we sell, can any of our associate members recommend a supplier?

Read More

Question

We supply among other equipment refrigeration units for purchase/rental. We have been asked to collect an old unrepairable unit from a site who are purchasing new from us. We have not previously offered this service. We are looking for information on the correct disposal of these units and a depo near Staffordshire we can take the units too?

Read More

Question

Can anyone recommend a suitable outfit for post installation equipment training for complete kitchen projects, similar to the service offered by Radford Chancellor?

Read More

Question

Please can we ask the Helpdesk if any members can recommend or suggest a Freelance Project Manager?

Read More

Question

I am looking for a company in and around the London area that can offer help with a strip out and removal of an existing kitchen along with storage of equipment to be retained and then some consolidation and delivery back to site.

Read More

Question

Can any members recommend a good supplier for bean to cup coffee machines serving up to about 100 cups a day who are happy to deal with catering equipment companies (rather than those specifically in the coffee sector) aside from Brew Group?

Read More

Question

Are you aware of whether many catering companies pay for ‘travel time’ from home to the first job / from last job? We have historically paid 1 ½ which doesn’t seem realistic or sustainable so any thoughts / feedback from other catering companies would be appreciated.

Read More

Question

We are designing the catering in a new build and the main client has told us that it’s our responsibility to design/draw the pipework route from the coldrooms to the roof located compressors. We’ve never done this before as its always been part of the M&E package. Could members advise either on their experience or a suitable reply?

Read More