Best practice when installing new equipment under an existing canopy

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Technical Guidance Document #42

When replacing equipment under an existing ventilation canopy there are several issues that need to be considered to ensure that the ventilation will be effective and safe to use once the replacement equipment has been installed. This document has been produced to explain the issues and how to deal with them and should be useful both to installation engineers and to sales people

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Guidance Document No 42 - Installing New Equipment Under an Existing Canopy

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Service Level Agreement

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Technical Guidance Document #041

A Service Level Agreement or SLA is an excellent tool for managing discrete packages of works or services. They are normally agreed between a service receiver – Customer; and a service deliverer – Supplier.

The purpose of this brief Guidance Document is to give some simple and practical suggestions to help both Customers and Suppliers and is based on a document published by the Institute of Workplace Facilities Management.

Published January 2022

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Guidance Document No 41 - Service Level Agreement

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What to be aware of when cleaning catering equipment

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Technical Guidance Document #036

This document covers what to be aware of when cleaning commercial catering equipment.

This guide goes through every type of commercial catering equipment you are likely to encounter, providing you with advice on how to clean and maintain this equipment safely, thus ensuring its lifespan and optimal performance is protected.

Prepared July 2021

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Guidance Document No 36 - What to be aware of when cleaning catering equipment

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Installing Combination Ovens Under Extraction Canopies

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Technical Guidance Document #035

Recently there has been some confusion due to the fact that a major manufacturer of combination ovens states in their installation instructions “The exhaust hood must protrude 300-500 mm [12 – 20 inches] over the front of the unit”. Normally the manufacturer’s instructions take precedent over any other requirements and the purpose of this document is to give guidance on best practice on this subject.

Prepared July 2021

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Guidance Document No 35 - Installing Combination Ovens Under Extraction Canopies

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Water Regulations – Equipment Approvals

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Technical Guidance Document #034

There is some confusion in respect of WRAS Approval of products with many people under the impression that this is mandatory, however, this is not the case.

The following is for clarification of the routes available to demonstrate that equipment meets the requirements of Part 2 Regulation 4(1)(a) of The Water Supply (Water Fittings Regulations 19901) , The Water Supply (Water Fittings) (Scotland) Byelaws 2014; The Water Supply (Water Fittings) Regulations (Northern Ireland) 2009 all of which require that products that are connected to the water supply meet
their requirements.

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Guidance Document No 34 - Water Regulations – Equipment Approvals

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CSCS Cards for Project Managers

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Technical Guidance Document #033

This guidance document is intended for use by Project Managers and is only intended as guidance on the new CSCS Card requirements coming into force on 30th October 2020.

Published August 2020

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Guidance Document No 33 - CSCS Card For Project Managers

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Advice for Employers Recruiting an Apprentice

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Technical Guidance Document #028

This document give advice for employers for recruiting an apprentice.

It covers several steps to find a suited apprentice starting with: What do you need to do to start, where you can find the apprentice and how you can choose the right person.

Issued March 2020 / Re-branded June 2020

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Guidance Document No 28 - Advice for Recruiting an Apprentice

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Advice for members relating to clients’ service management portals

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Technical Guidance Document #023

A number of members have expressed concern at the growing use of computerised service management portals by customers and the fact that they can cause problems for service companies in getting paid if they are not used in exactly the correct manner.  Indeed, some even penalise you with fines if you do not use them correctly.

There are many different portals systems now in operation (one member has to work with 16 different ones) and all of them are different in some way or other.

Published April 2019 / Re-branded June 2020

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Guidance Document No 23 - Advice for Members Relating to Clients’ Service Management Portals

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Service Level Agreement Terms for Manufacturers’ Warranties

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Technical Guidance Document #021

This policy is intended to act as a guide to manufacturers, distributors and customers and should be considered by the parties when agreeing the terms of warranty cover and related services.

These guideline terms do not, and should not, act as a substitute for the agreement of specific terms between manufacturers, distributors and customers.  Each party should ensure that the complete terms of any agreement are set out in a separate, formalised contract which is signed and dated by all parties to it.

Published November 2018 / Re-branded June 2020

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Guidance Document No 21 - Service Level Agreement Terms for Manufacturers’ Warranties

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WEEE Regulations

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Technical Guidance Document #020

This guidance document has been created following a request from an end user for clarification as to whether they had to pay for the removal of redundant equipment.

Published May 2018 / Re-branded June 2020

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Guidance Document No 20 - WEEE Regulations

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