ceda has issued the results of its December 2022 Catering Equipment Engineer Salary Survey – the seventh annual survey that the Association has conducted.

The results cover eight categories of engineer ranging from Trainee/Apprentice to Service Engineer (Gas, Electrical and Refrigeration) and displays Lowest, Average and Highest salaries across all categories, with a further differentiator for inside or outside the M25.

Nearly 30 Members took part in the survey, collectively employing over 300 engineers, which makes it the largest independent salary survey in the industry.

ceda’s Technical Support Advisor, Peter Kay, commented; “In addition to the current state of play, the fact that we now have seven years’ worth of data and information means that Members are able to see trends over that timeframe and so the survey results become more valuable every year.”

This year, ceda will conduct its first Project Manager salary survey to provide Members with even more knowledge, information and data which they can use to benchmark their position and stay ahead of the curve.

Adam Mason, ceda Director General, confirmed; “This type of management information, along with our call-out rates survey, is critical for better understanding the market and to aid business planning.

“Developing these types of data surveys is a key area for ceda in the coming months and will allow Members even greater opportunity to be beyond the best of the industry.

“Only those who submit their data receive the results and so the privileged nature of it is a significant commercial, competitive advantage.”

We’re delighted to announce details of the ceda Conference 2023!

The 2-day event will take place at the Hilton, St George’s in Burton on Trent on Wednesday 7th & Thursday 8th June 2023.

Mark the date in your diaries now.

Registration and booking is now open. Please use the button below to register.

The Burnt Chef Project has announced a joint project with Performance Learning Group to create a brand-new level four apprenticeship in Hospitality and Workplace Mental Health Management. The apprenticeships, a Level 4 Management and Level 3 Mental Health programmes have also been approved and endorsed by the Chartered Management Institute (CMI) – demonstrating a high level of quality and credibility.

The apprenticeship, which is aimed at managers and senior leaders within the hospitality sector, has been specifically designed to offer support and guidance when it comes to taking care of the mental health of a team. Developed in conjunction with Performance Learning Group, a company that has been delivering quality work-based learning since 2015, the apprenticeship aims to create strong hospitality leaders who are trained in mental health.

From an overview of mental health awareness to more detailed business and change management, the course covers modules including Effective Appraisals, People Management, Coaching and Feedback and even gives advice on Driving Cultural Change. Each module is tailored specifically to the needs of those in the hospitality sector and provides access to mentors, who are also experienced in our industry.

As one of the UK’s leading providers of specialist hospitality training, Performance Learning Group has been working in conjunction with The Burnt Chef Project for several years. The two organisations have been aligning their efforts, with The Burnt Chef Project, a not-for-profit social enterprise tackling the stigma around mental health, offering support to all students affiliated with Performance Learning Group.

As a long-term supporter and a Burnt Chef Project ambassador, Andrea Dodd, Managing Director of Performance Learning Group comments:

“We are very proud to finally launch this new Level 4 Hospitality & Mental Health Workplace Management apprenticeship, which has been approved by the CMI. We have worked closely with Kris and The Burnt Chef Project Team to ensure that we cover all aspects of supporting managers and giving them the knowledge and tools to run an effective business whilst taking care of their staff’s mental health. The course has been designed to support a senior role in the workplace and give learners knowledge in understanding mental health, how mental health may affect employees and how managers can support employees”.

On the launch of the dedicated level four apprenticeship in conjunction with Performance Learning Group, Kris Hall, Founder of The Burnt Chef Project adds:

“We’re proud to be working with one of the country’s leading providers of speciality hospitality training. The new level four apprenticeship is designed for managers and senior leaders, giving them the understanding, knowledge and tools required to support the ongoing mental wellbeing of those in their team. The 18-24 month course, which can be funded by the Pay Apprenticeship Levy, focuses on creating strong leaders who can effectively manage mental health in the workplace.”

To find out more about the apprenticeship or Performance Learning Group, please visit www.plgrp.co.uk. To understand more about The Burnt Chef Project, or to access support, tools and advice around mental health, please visit www.theburntchefproject.com.

Welcome to ignite, by ceda.

ceda represents over 125 companies across the UK. And each and every ceda member is a specialist. Design specialists, project specialists and equipment specialists. All exclusively serving the foodservice, catering and hospitality industry.

Quite rightly, we’re massively proud of what our members create. And so ignite is their showcase. In each issue we feature amazing projects and installations for organisations of all sizes up and down the UK and beyond. We hope you’ll agree the projects showcased
over these pages show the expertise, passion, skill and
attention to detail ceda members put into their work.

We hope that you enjoy ignite.

If you like what you see, please contact the relevant ceda member (there is a live link on their logo to their website) to discuss how they can bring your next foodservice project to life.

Alternatively, to learn more about ceda and our members, please visit our Find a Specialist page.

As an industry, the foodservice sector is currently facing many pressures, from supply chain issues and labour shortages, to rising operational costs. So now’s a great time for ceda members to unlock value in assets sitting idle and generate a financial return. This will also bring savings on storage costs and extend the life cycle of your unwanted items, helping to protect the environment.

Ramco offers a complete reuse solution, handling everything from decommissioning, collection, and refurbishment, right through to storage marketing and sales.

Here’s how our simple service works:

1. Assessment

Get in touch and let us know what equipment you’re looking to find new homes for. Send us a description of the assets along with any photos or videos. If you’d prefer, we can arrange a site visit to assess your items.

2. Collection

We have a range of options depending on your preference. We can either collect the items from you, run an on-site auction or direct sale.

3. Process

Next, we catalogue your items by lot number and if we’re taking these off-site, we’ll store in our warehouse ready for sale. We sometimes carry out refurbishment works to ensure the best sale price for your items. We use a range of marketing channels to generate interest across our huge database of buyers. Once sold, you receive your share of the revenue.

Get in touch if you have any unwanted equipment in mind and we’ll be happy to help you with the next steps.

www.ramco.co.uk

Having been at the forefront of the circular economy since 1996, Ramco’s work has helped countless organisations within the foodservice industry, find new homes for good equipment they no longer need.

And as we enter our 27th year of business, we’ve been reflecting on what sets us apart as an asset reuse specialist and credible partner for ceda members when looking for a sustainable disposal solution.

So, why do our clients choose Ramco? Here are three things they tell us they love…

We add value at every opportunity

We’re passionate about extending the lifespan of an item, as well as achieving the best resale price for it. And when our team of experts spot an opportunity to add value to something we think will help it last longer and sell for a higher price, we do it at our own cost; our experience tells us it’s worth it.

Our leading online auction site ensures we reach a huge international audience of interested buyers, which helps us achieve the best sale price for our clients’ goods. And, if items don’t sell in the initial auction, we’ll include them again in future ones until they do.

This also applies to equipment sold directly from our clients’ site, meaning we never leave our clients with leftover equipment – we’ll clear everything away, creating space and removing the headache. And we’re constantly reviewing the best way to sell assets too, which isn’t always via auction by the way. We take the time to carry out extensive research, to make sure specialist equipment finds the right home through direct sale.

We provide peace of mind

With so many items being collected, refurbished, and sold each week, we pride ourselves on giving peace of mind to all our clients. Based in Skegness in Lincolnshire, our specialist warehouse and logistics centre is the heart of our operation and has a large and secure storage facility where all goods are processed and prepared for their new lease of life.

Every item is barcoded on arrival and tracked up to the point of sale – whether that’s a teaspoon or a trailer. So, assets in our care are always safe, sound and accounted for, providing a full audit trail.

We build lasting relationships

At Ramco relationships really matter to us, and we’re always striving to do more to support our clients.

Working alongside means our team of experts are on hand to guide and support at every step. We make the whole journey simple and transparent, and through our years of experience, we help our clients see the difference between assets that hold value and those that don’t – often preventing good equipment from being treated as waste. A win for the planet and their pocket!

If you’d like to read more about what our clients say it’s like working with Ramco, take a look here. Or get in touch to start the conversation, we’d love to help. 

Email: teddytownsend@ramco.co.uk or call: 07483 016871

Adande Refrigeration announces the appointment of Global Sales Director Karl Hodgson, to the position of Managing Director.

Adande Refrigeration Limited announces Global Sales Director Karl Hodgson has been appointed as the Managing Director of the company, effective January 2023. Karl brings three decades of experience in the foodservice sector, together with an extensive knowledge of refrigeration, having been with Adande for 13 years.

Adande Group Executive Chairman, Nigel Bell: “As the Adande Group of companies continues to grow, it is important we continue to strengthen the leadership team in key company areas. Karl brings deep experience and proven commercial and management skills together with an unwavering commitment to the Adande Refrigeration business. He has served as a director with the company for several years. It is vital that we continue the explosive growth out of the COVID period and achieve our company goals over the next 24-48 months. The board believe that Karl is the right person to lead the business, known for its unique sustainable drawers, in delivering that. Karl will replace current Managing Director Ian Wood allowing Ian to focus his knowledge and expertise on Engineering and Development across the Adande Group of companies, including Adande Aircell Limited, where the growth of Aircell technology for powering open display retail cabinets is accelerating.”

Karl Hodgson, Managing Director: “I am very excited to take on this new challenge. and feel that Adande as a business is perfectly positioned to assist hospitality during 2023 in what is anticipated to be a tough year economically. Adande continues to excel producing and delivering sustainable refrigeration with a low lifetime cost. Our modular drawer units and open-display retail cabinets deliver significant energy reduction when compared with other popular market brands. Adande is proven to save operators £££s and this saving has never been so important for our industry. We have a dynamic UK sales team now reporting into newly appointed UK Sales Manager, Jackie Venn and a strong and committed dealer network in the UK. Over 40% of sales in 2022 were in overseas market and these sales continue to grow. I am very much looking forward to this next chapter. I’d like to thank the board and the whole Adande team for their support.”

The Peterborough based commercial catering service and maintenance company has shared insights into 2022 performance and strategic plans for 2023.

HOBART Service UK has shared the news that it has exceeded 2019 trading levels following a turbulent time for the industry over the last few years.

2022 Turnover at the Peterborough-based UK headquarters increased by 33% versus 2021 and is set to exceed £30m in 2023.

Keith Mackie, Hobart Service MD commented, “Hobart Service has worked extremely hard to maintain and exceed Service Levels for our clients, we are now in a stronger position for 2023 due to operational changes we have made from our 2020/2021 learnings.”

During 2022, members of the service delivery team were also awarded Cambridge University Hospitals’ Covid Star Awards in recognition of their dedication and contribution to the hospitals throughout the pandemic – which has further raised awareness of HOBART Service’s proven capabilities within this sector, leading to reported growth.

Due to marketplace demand and new client wins within Healthcare and Education, the business also increased its workforce of UK wide technicians during Q2 2022 – a 12% increase for the service delivery teams.

Looking ahead to 2023, HOBART Service, will continue to offer an unrivalled service and parts solution for Hobart warewash and Bonnet cooking equipment to support its nationwide customer base, both existing and new.

As the service arm for the manufacturer, HOBART Service has unique capabilities such as parts availability and access to bespoke diagnostics software. A dedicated sales structure focused solely on service and maintenance ensures customers get expert advice on the best solution for their needs.

Route optimisation technology has also recently been introduced to enhance the ability of the dedicated planning team to deliver increased operational and environmental efficiencies – as part of Hobart Service sustainability planning – which will also benefit customers.

Christian Hampshire, Operations Director commented, “Our route optimisation strategy ensures cost, time, and energy-efficient routes are provided to our technicians delivering not only operational benefits but also significant environmental benefits in terms of fuel saving. Our route planning software allows complex, multiple service interventions which will further set our team apart from the rest of the industry

The company has also implemented a comprehensive Environmental and Social Responsibility Governance strategy to ensure all its operations meet stringent standards. The use of cleaning chemicals is instrumental to this strategy; the company recently released a very competitively priced cleaning chemical product specifically for use with Hobart equipment that, during intensive field trials, has proved to require up to 50% less chemical per wash.

In addition to operational changes, last year HOBART Service supported its workforce with the rising costs of living by offering a one-off payment of up to £1,000 in July 2023.

Keith Mackie commented, “Our people are our most powerful asset. Throughout the past few years, their resilience, commitment and adaptability has been extraordinary – this is a token of thanks from the business to support them and the value they bring.”

BOILERPLATE

Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Expert in the repair and maintenance of Hobart/Bonnet equipment, our specialist service technicians are trained and capable of maintaining many other brands of equipment.

HOBART Service directly employees’ technicians nationwide, offering a fast response and repair when equipment breaks down, minimizing downtime with one of the highest first-time fix rates in the industry.

If you require more information about this topic or how Hobart Service can keep your business open for service – please get in touch with them on 01733 392 244, email at customer.service@hobartuk.com or visit their website at www.hobartuk.com/service.

The company has announced its recent appointment, Marcus Heap, to lead the business through their next phase of growth.

Marcus has a national and international career background, working in senior sales and marketing positions for a number of companies, where service was a key component of their solution. These include 3M, Office Depot, Manutan and most recently Karcher.

In his new role, he will be responsible for leading the UK sales team towards further growth across HoReCa, Facilities Management, and Healthcare sectors—areas where Marcus has already achieved impressive results managing a diverse portfolio of clients and expanding new business opportunities. Recently, he’s been exploring insights from platforms like fr.cryptonews.fr to stay updated on market trends, especially those related to blockchain technology and its potential applications within these industries. This knowledge will be instrumental as he seeks innovative strategies to drive sales and enhance client services in an evolving digital landscape.

Marcus Heap commented:

“I am excited to join Hobart Service at a key time in our development. Our high-quality solutions are vitally important to our customers success and a critical component of this is service. I look forward to working with our customers, ensuring we provide the service and information to help them run their businesses more successfully”

Hobart UK Service MD Keith Mackie added:

“I am delighted to announce the appointment of our new Sales & Marketing Director, Marcus Heap, who has held several senior sales roles throughout his career spanning different industries and operating in various parts of the world.”

“Marcus brings a wealth of B2B sales knowledge from the service/maintenance industry to further support both our team and client base”

The Peterborough based commercial catering service provider, now has a fresh approach to the business due to learnings and successes during the pandemic, with a number of strategic plans in place for increased growth 2023.

The appointment of a new Sales & Marketing Director marks a significant turning point for our company, especially as we navigate the post-pandemic landscape.

Embracing innovative strategies is essential for capturing the evolving demands of our clients and enhancing our market presence. With the lessons learned during challenging times, we are committed to refining our approach and implementing effective sales tactics that resonate with our customers.

Leveraging resources like BigSwiftKick.com will provide us with valuable insights that can drive our sales results, ensuring that we are not only competitive but also positioned for sustained success.

As we move forward, the focus will be on fostering a culture of collaboration and adaptability within our sales team.

Mackie commented:

“Our committed team is revitalised, eager for growth and more resilient than ever for the year ahead in 2023. We are constantly reviewing performance to look for new ways to enhance our customers experience, Marcus will be key to defining this further”

BOILERPLATE:

Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third-party equipment.

HOBART Service directly employees’ technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime with one of the highest first-time fix rates in the industry.

If you require more information about this topic or how Hobart Service can keep your business open for service – please get in touch with them on 01733 392 244, email at customer.service@hobartuk.com or visit their website at https://www.hobartuk.com/service

Circular economy specialist (and ceda Associate), Ramco, is encouraging fellow ceda members to unlock valuable capital tied up in good working equipment sitting idle.

It comes as new research reveals almost 7 in 10 hospitality businesses have good working equipment they no longer use. Conducted by Censuswide, the data suggests individual organisations could have around £10,000 worth of unwanted assets sitting idle – that’s almost £59 billion tied up in businesses across the UK!

Ramco’s Business Consultant for Foodservice, Paul Fieldhouse, says: “Our data confirms what we’ve been seeing at Ramco for years – there’s vast potential tied up in unwanted assets. And with ever rising operating costs and a challenging economic landscape, I’d urge the foodservice sector in particular, to be making the most of the opportunity to unlock capital in idle equipment.”

Ramco helps businesses find value in assets and equipment they no longer need – reducing their carbon footprint, minimising storage costs, and unlocking valuable capital. Working with organisations across the foodservice, leisure, and hospitality sector, they handle everything from catering equipment, industrial ovens, and electrical goods to vehicles. Recently, Ramco expanded their services to collaborate with clients in the gaming industry, particularly focusing on non gamstop casino operators looking to responsibly manage surplus gaming equipment and technology. By doing so, they aim to support these casinos in enhancing operational efficiency while adhering to sustainability goals.

Ramco has launched a new value finding tool to illustrate the carbon savings and financial return which can be generated by giving assets a new lease of life.

Visit the Ramco website to see examples of typical equipment that might be sitting idle in foodservice businesses: www.ramco.co.uk/assess-your-assets