Parts Town UK and Lincat are proud to announce their Exclusive Master Distribution Partnership, taking effect this March. Extending their pre-existing partnership, the deal will enhance stock holding and delivery solutions of all Lincat spare parts, accessories and consumables at Parts Town UK’s Midlands based Distribution Centre.

The new partnership is designed to bring significant advantages to Lincat customers and partners. As part of this collaboration, Lincat customers will now benefit from Parts Town UK’s dedicated customer experience teams, as well as innovative digital tools, including WhatsApp and Live Chat services, providing real-time assistance, and streamlining the ordering process. With numerous despatch methods, 7pm order cut-off time, and seamless order management through Parts Town UK’s fully transactional website and app, this partnership ensures that Lincat customers receive unparalleled convenience, and reliable delivery solutions—keeping their operations running smoothly and efficiently.

On the news of the partnership, Lincat’s Managing Director, Ginnie Basra comments, “We are delighted to be able to extend our partnership with the UK’s leading spare parts distributor Parts Town UK. The partnership extension signifies our strong working relationship and will provide our existing Lincat customers with an enhanced after-sales service, and numerous logistical capabilities to receive our parts even quicker.”

Parts Town UK’s Managing Director, Mike Barrett adds, “This is a significant step in our continuous commitment to providing the foodservice industry with an unrivalled portfolio of exclusive OEM spare parts. We are pleased to be able to add the Lincat brand as well as CiBO, FriFri, Britannia and IMC to our exclusive brands and thank Lincat for trusting us to be their exclusive manufacturer distribution partner.”

For more information, you can contact the Lincat Team 01522 875500 and the Parts Town UK Team enquiries@partstown.co.uk 01543 577778.

Tricon Foodservice Consultants are delighted to announce the opening of its Singapore office.

The UK headquartered international foodservice consultancy already has London and Dubai offices, and operates throughout Europe, the Middle East and Africa. The addition of a third regional office will allow the business to make strides in the fast-growing Asia Pacific region.

The area is a significant, and active, marketplace for the Foodservice and Hospitality industries, and it has long been the intention of the Tricon ownership to operate directly from an Asia office. Whilst the company has successfully delivered management & design consultancy projects in Hong Kong, Beijing and South Korea via its London office, the establishment of a dedicated Asia-based office is the natural next step and will triangulate Tricon’s international footprint to cover the Asia Pacific market.

Singapore was chosen as Tricon’s office location based on its central position within the area and it is hoped that the office will act as a hub to win new business throughout the wider Asia Pacific region.

Tricon CEO, Mike Coldicott, explains the move, “We’ve been wanting to open an office in the Asia Pacific region for many years, but it has always been about finding the right individual to lead the endeavour. We now believe in Adam we have found the right individual to lead Tricon Asia forward to the next level of its growth and development.”

Adam O’Connor comes from a hospitality background and has spent over 30 years in the industry, holding leadership roles at Compass Group, Starbucks (Alshaya), and Rational, before founding his own business, Cashel Global. Having lived and worked in Asia for more than a decade, he has developed a deep understanding of the region’s diverse hospitality landscape.

“I had been working with Mike and the team on several projects,” says Adam. “During a conversation over dinner, we recognised a shared vision and set of values. Taking on the role of leading Tricon’s expansion into Asia Pacific felt like a natural next step for all of us.”

Adam’s business partner will now take sole charge of Cashel Global leaving Adam to focus on developing and growing Tricon’s Asian marketplace.

“Adam is bringing a wealth of experience to his new role as Director at Tricon Foodservice Consultants (Asia Pacific) pte Ltd, and we couldn’t be more pleased with his appointment”, adds Mike.

The pair will now meet to formally kick-off operations. Tricon Singapore officially opened for business on 1^st February 2025.

Following a successful meeting in October 2024, as promised ceda returned to Scotland in January to update its Members on actions from the last meeting.

In October ceda held its first meeting in Scotland in 15 years. The trade organisation recognised the need for dedicated support for its Scottish Members and set about working up a clear agenda for its Members north of the border.

ceda representatives listened to the concerns of its Members and pledged to deliver on a number of initiatives including engineer training and recruitment solutions, and better connecting its Members and Partners.

ceda returned to Scotland on 30th January 2025 for a meeting held at Falkirk Stadium. The meeting saw 19 individuals from 13 Member companies receive updates on future engineer training opportunities that would be delivered in Scotland, including manufacturers training, electrical training and a trainee gas programme, in conjunction with Fife College.

After a networking lunch, members took part in a Connected event with nine ceda Platinum Partners. The event gave Members and Partners the opportunity to network and share knowledge, with positive feedback from both sides.

Kevin Thomson from Prois-UK, a ceda Member in Scotland, said, “It was great to see ceda delivering on their promise to return to Scotland to provide updates on important industry issues and provide opportunities for ceda Members to meet and network with suppliers.”

ceda now has 15 Members in Scotland, up three from its first visit in October, and only a handful just a few years ago. Steve Hemsil, ceda’s Community Development Manager commented, “We’ve really made Scotland, and our presence there, a priority. To see the Scottish Membership growing and creating opportunities befitting to both ceda Members and Partners, is a huge achievement for us. Some great conversations took place, strengthening existing ties along with many new connections being made.

“Moving forward we’re excited to develop engineer training and continue to deliver on our promises to Scottish Members.”

Next on the agenda is an Engineer Training Day which is planned for April in Scotland, details of which will be released soon.

Rational, the global leader in hot food preparation, is excited to invite guests to an exclusive culinary experience at the Hotel, Restaurant, and Catering Show, held from March 17-19, 2025, at ExCeL London.

At Stand H1310, visitors can immerse themselves in the world of Rational’s innovative cooking systems, including the state-of-the-art iVario advanced bratt pan and the iCombi Pro combi-steamer. There are exclusive arena shows, where professional chefs, including Simon Rogan MBE Rational Ambassador and Chef/Owner of L’Enclume will be showcasing their culinary expertise. Also for the first time at the HRC stand there will be cooking demonstration for the new innovative iHexagon that combines steam, hot air, and microwave technologies, ideal for operators prioritising both quality and speed.

Exclusive Arena Shows: A Culinary Spectacle:

This year, Rational presents an exciting schedule of Arena Shows, designed to take visitors on an unforgettable culinary journey. With seating for just 16 per session, these exclusive demonstrations offer an up-close look at the precision and power of Rational’s advanced cooking systems, complete with freshly prepared dishes for sampling.

The line-up of talent showcasing their culinary expertise includes:

• Simon Rogan MBE – Rational Ambassador and Chef/Owner of L’Enclume. See and sample dishes from Simon, the award-winning chef and restauranter.
• Rehan Uddin – Rational Ambassador and Chef/Owner of Indi Yang. Asian dishes demonstration.
• Holly Charnock – Rational Ambassador and Head Chef at Woodlands Primary School. Food for the education sector demonstration.
• Rational Corporate Chefs

Visitors are encouraged to reserve their spot for these sought-after shows by registering at: www.rational-online.com/en_gb/lp/hrc-registration/

Interactive Cooking Experience:
Beyond the Arena Shows, the Rational stand features the iVario Experience Island, where the Rational professional chefs provide personalised cooking sessions. Visitors can engage hands-on with the iVario Pro‘s cutting-edge technology, gaining insights into its unmatched versatility and efficiency.

Visitors can also learn about ConnectedCooking, Rational’s digital network solution, that ensures seamless and convenient kitchen management

Join RATIONAL at Stand H1310 to explore a new dimension of cooking and discover how their intelligent systems can transform your kitchen.

Metcalfe Catering Equipment is delighted to be the new home of Pacojet products in the UK. Pacojet turned to Metcalfe because of our expertise in the food preparation sector and proven track record of providing exceptional after-sales service and support.

We know that in the past it has frequently been necessary to return Pacojet units to get them repaired or serviced, often at considerable expense to the customer. There has also been an issue with the availability of spare parts and the length of time taken to repair machines, something that we know can severely impact the operation of a kitchen.

As part of our partnership with Pacojet we have committed to significantly raising the level of service and support available to dealers and end-users by investing heavily in both spare parts and our service department.

Fully trained Pacojet engineers at our factory, and on the road, will ensure that repairs and servicing are carried out as quickly as possible and with minimal disruption. For added convenience, and wherever possible, we will provide an on-site service and warranty capability, supported by field service engineers in vans fully stocked with Pacojet spares.

We feel very privileged to be the new custodians of the Pacojet brand in the UK and look forward to providing levels of service and support that are in keeping with the brand’s market leading status.

Built for Demanding Kitchens. Guaranteed for 5 Years.

Liebherr’s new Heavy-Duty upright refrigerators and freezers are built to perform in the most demanding commercial kitchens. Designed for durability, efficiency, and hygiene, these appliances ensure reliable performance, day in and day out.

For complete confidence in quality, every Heavy-Duty upright and select counter now comes with a FREE 5-year guarantee.

Engineered for high-performance environments, the heavy-duty range combines advanced features, exceptional durability, and energy efficiency to keep kitchens running smoothly:

• Full 304 Stainless Steel: Inside and out for maximum durability and hygiene.
• Extended Temperature Range: Raw meat and fish safe as standard.
• NoFrost Technology: Prevents ice build-up for maintenance-free operation.
• Energy Efficient: Low energy consumption, including A-rated models to reduce costs.
• Mobility Built-In: Castors as standard for easy movement and cleaning.
• Climate Class 5: Performs reliably in ambient temperatures up to 40°C, ideal for high-performance environments.

See these models in action at The HRC 2025 exhibition on 17-19 March at Excel London, Stand H940.

For more details, contact Will Crighton today.

Will Crighton C.F.S.P.
National Account Manager – Food Service
Liebherr-Great Britain Ltd
+44 (0) 7720 497 075
will.crighton@liebherr.com

Hoshizaki UK is delighted to announce that they’ve appointed Nick Robinson as their 2025 ice ambassador.

This milestone brand ambassador appointment comes as a ‘tremendous honour’ for bartending entrepreneur Nick, who enthuses:

“It’s a dream come true to be standing as Hoshizaki UK’s brand ambassador for ice having used their machines for 6 years. My passion for the brand and what their machines are capable of doing is born from real, hands-on experience and a genuine passion for the products. I often joke that Hoshizaki is my worst kept secret because I’m always talking about them – But I simply believe that bartenders deserve to know how to elevate the serve of their drinks to a level of customer experience that is normally very difficult to produce in house.

It really is a tremendous honour to be stepping into this role and I am looking forward to working more closely with Hoshizaki in 2025.”

Known across the industry as ‘the mind behind Incognito Cocktail Bars’, Nick Robinson is somewhat of a wizard in the cocktail making world. In 2018, Nick opened his first Incognito Cocktail Bar in Winchester. It was during this time that Nick first discovered Hoshizaki – and like many – Hoshizaki became his ice machine supplier of choice. Since then, Nick has opened a further 3 locations – each of which are home to a series of Hoshizaki ice machines.

Hoshizaki UK’s MD, Simon Frost, shares in Nick’s enthusiasm over his appointment:

“For us, Nick stood out to us as a perfect brand ambassador for Hoshizaki, hence why we are so excited to have him on board. Nick’s skill, experience, and business acumen has allowed him to make great success in the bartending world, and we are grateful to have formed a part of this journey. His knowledge of Hoshizaki ice and equipment is second-to-none which is exactly what you want from a brand ambassador!”

For more information on Hoshizaki, please visit www.hoshizaki.com

For more information on Incognito Cocktail Bars, please visit www.incognitobars.co.uk

Returning for a second year to recognise individuals and businesses who have gone above and beyond to place mental health at the forefront of their organisational values, The Burnt Chef Project announces the return of its hugely successful ‘Hospitality’s Mental Health Heroes Awards’.

The Burnt Chef Project champions mental health support within the industry, reducing the stigma around mental health in the hospitality industry on a global stage.  Since 2019, the not-for-profit organisation has created dedicated support services and fundraisers for the topic that has made good mental health in hospitality a priority.

Now, The Burnt Chef Project is looking for those individuals and businesses who have joined them in prioritising well-being and mental health in their ‘Mental Health Heroes’ 2025 awards. Featuring nine unique categories, encouraging nominations from like-minded people and businesses, the awards look to recognise those who have taken exceptional steps in the past twelve months to champion wellbeing and mental health support in their organisation or the wider industry.

Seven award categories are open for nominations:

• Best Mental Health in the Workplace Strategy
• Most Inspiring Leader
• Most Inspiring Wellbeing Champion/Peer
• Unsung Hero
• Inspirational Story
• Outstanding Impact in Catering Education
• Ambassador of the Year Award 2024

Nominations are open until 21st February 2025, with the shortlist announced at the end of April. Final judging will take place in May by a panel of hospitality experts and those working in the sector of mental health and wellbeing. The winners of each category will then be announced in a fun and exciting evening of celebration in the first week of June 2025. Each finalist will be recognised with an exclusive ‘Mental Health Hero’ badge, as well as a fun-filled awards ceremony that provides the opportunity to share the experience with the wider hospitality community.

Kris Hall, CEO and Founder of The Burnt Chef Project comments:

“As a sector built on people, hospitality thrives when its teams are supported, valued, and empowered. The Mental Health Heroes Awards shine a light on those individuals and businesses who are breaking down stigmas and championing mental health as a core value. It’s an honour to celebrate their dedication and inspire others to follow suit, helping to create a healthier, more sustainable future for our industry.”

To find out more and to nominate an individual or business, please visit www.theburntchefawards.com.

To find out more about the work done by The Burnt Chef Project, please visit www.theburntchefproject.com.

Aqua Power™ Technology is the latest pot washing innovation from Nordisk Clean Solutions (Nor:disk). Aqua Power is based on Granule Technology™ but takes out the granules, and instead cleverly balances water flow, pressure, and shape to achieve a blasting cleaning effect. The technology produces up to triple the wash power and performs twice as good as currently leading brands that rely on the industry-common spinning arm technology, according to wash tests carried out by the inhouse laboratory.

The very first model with Aqua Power™ Technology is the C6 Aqua Power, which premiered with the opening of Sirha Lyon on January 23, 2025.

Contrary to the industry standard, Aqua Power Technology wash system is made up of several parameters which together create the optimal washing conditions. The wash pump and wash tank are paired with fixed wash arms and specially shaped nozzles, which together create a blasting cleaning power. By securely fixating the items to be washed a specially designed stainless-steel basket, the system harnesses the full wash power, which cancels the need to pre-wash for the majority of the daily wash load.

Aqua Power Technology is tailored specifically to the private sector of commercial kitchens to offer them a solution to lay off wasteful and time-consuming pre-washing, and become more productive, profitable, and sustainable.

C6 Aqua Power is designed to be easy to use and maintain, to meet the sector’s particular challenges with low staff retention and ever-changing crews.

“Aqua Power Technology offers a struggling customer group a great solution to speed up flow and cut overhead costs. We are confident that the C6 Aqua Power will become a well-known and beloved companion for many kitchens in the commercial kitchen scene in the years to come.”

– Mattias Johansson, CCO Nordisk Clean Solutions

Taking out the need to pre-soak and scrub utensils saves time and effort for the kitchens, increasing both productivity and profitability. It’s also much more sustainable, and can save up to 10,500 kWh, 280,000 litres of water, and 390 litres of chemicals per year compared to washing manually in sinks*.

“Our vision statement reads ‘save the planet, one drop at a time’ and that’s the journey we are on. To save more drops, we must help more kitchens. Over the last 5 years we have launched several strategic additions to our portfolio, all with the core purpose of saving more water.”

– Mikael Samuelsson, CEO Nordisk Clean Solutions

The stainless-steel Pro Wash Basket – which is included with standard delivery of the C6 Aqua Power and was developed parallel to the pot washer – and is a further development of four existing baskets and accessories from the existing Nor:disk accessory portfolio, now all built into one. It offers unique productivity and flexibility thanks to the built-in folding support grids and the detachable utensils holder. The Pro Wash Basket supports up to 6 GN 1/1, 65 mm deep, or 2 GN 2/1 up to 100 mm, or 12 GN 1/4, 1/6, 1/9 and a multitude of similar items.* The savings calculations are based on a sample site preparing 1,000 hot meals per day and 300 operational days per year. The comparison features manual washing in sinks compared to washing in C6 Aqua Power: 50% Short, 50% Normal wash cycle.

Product highlights:

• High performance pot and pan washer
• Simplified minimalistic user interface to facilitate easy operation and avoid lengthy operator training
• Control panel in eye-level
• Two efficient pot wash programs – 2 min, 30 sec / 4 min
• All wash programmes comply with the hygiene guidelines of the EN 17735:2023 standard.
• Wash and rinse temperatures displayed in operator panel
• Integrated USB port for easy export of HACCP log files
• Specially design stainless steel basket with capacity to load a wide range of different kitchen utensils
• Maximum capacity per wash cycle: 6 GN1/1 or GN 1/2 65 mm depth or 3 GN1/1 or GN 1/2 up to 200 mm depth, and 3 GN1/1 or GN 1/2 up to 65 mm depth, or similar in other pots.
• Maximum capacity per hour: 144 GN 1/1 or similar in other pots
• List price: £17,000

Brief technical specification:

• Frontloaded ware washer with rotating wash basket
• Outer dimensions (H x W x D) 1,736/2,079 (± 25) x 1,025 x 957/1,317 mm
• Loading volume 220 litres (ø 700 mm x H 570 mm)
• Sound pressure level < 70 dB (A)
• Standard delivery: 3ph, 400-415V, 50Hz, 16.5kW, 32A. Steam reduction Type AB airgap according to EN1717. Integrated dosing with peristaltic pumps for rinse aid and liquid detergent. USB port for easy export of HACCP logs. Pro Wash Basket (1 pc). Scraper (1 pc)
• Options: voltage, EcoExchanger (combined steam reduction and heat exchanger ), GD Link (energy optimization system preparation), Marine Edition for use in nautical settings, additional accessories.

Introduction offer & additional information

The launch is accompanied by an attractive introduction offer – contact UK & Ireland Country Sales Manager, Keith Broadway at + 44 (0) 788 064 8055 or keith.broadway@nordiskclean.com for more information.

Situated in London’s esteemed St James’s District, Claro, an Eastern Mediterranean fine-dining restaurant, kitted out on new Adande drawers.

The open kitchen next to the bar reveals the three fridge-only cassette drawers. Used to store vegetables, salad, special sauces, and meat. The Adande drawer used for meat storage is placed underneath a Robata grill, improving workflow efficiency. The culinary team loves the drawers instead of cabinets as they get to see a full clear view of all their ingredients in front of them, which is much easier and helpful for their workflow.

Adande team: Do you find it helpful to have all your ingredients visible and easily accessible with our drawers?

Head Chef Shadi Issawy: “Yes! You do feel as if there is a risk of a temperature increase with all of your ingredients exposed by having the drawer open. But the Adande technology ensures the patented insulated container, holds the cold, so the temperature is retained. It’s great when constantly grabbing ingredients in a hot kitchen.”

Discover the full testimonial and more on the Adande website: https://adande.co.uk/claro-london-with-adande/