Question:

I have been asked by a customer for the following:

150 litre Electric or Induction Boiling Pan
Double Jacket
Automatic Fill
Free Standing

Could you see if anyone knows of anything suitable, please.

Replies:

1. We are the agent for the following boiling pans and currently supply into food production and hospitality – https://www.joeni.dk/
   Amjad Alikhan – General Catering Ltd
   Website: generalcatering.co.uk Email: amjad@generalcatering.co.uk Tel: 01302 340742
2. Contact Electrolux
3. I would point them to Electrolux or Garland – They don’t do 150 litre, slightly under or over.
4. Firex or metos
5. I think BGL Reiber will be able to help
6. Falcon do a large range of these products.
7. Contact John Ward – Scobie Equipment Ltd (ceda Member) Tel: 07918 690275. Email:  john.ward@scobie.uk
8. Please contact Lee Howard – CKS (National) Ltd (ceda Member) Tel: 0333 207 2557 Email: enquiries@cks.uk.com

Question:

Can you ask the group if anyone knows where to source parts and technical advice for GICO Fryers?

Replies:

1. ceda Member ‘Modo Commercial Kitchen Design’ have said ‘That will be Modo as we are the UK Gico distributor  Please pass Katie’s email katie@modo-ckd.com to the client and I’m sure we can order up the parts and send tech info
   Office: 01484 852 350 Website: www.modo-ckd.com
2. First Choice and AS Catering list parts, could be a starting point.
3. Contact GEV – looks like they are still supplying Gico parts. Try via Commercial catering spares who can utilise the technical team in Germany.

Question:

We are looking for a UK supplier with stock of the following or something similar – https://www.equippers.com/dormont-safety-set-caster-chock/ps.asp

Replies:

1. Die-Pat might be worth a try https://www.die-pat.co.uk/products
2. Take a look at https://www.comparus.co.uk/products/dormont-ps-safety-set-positioning-system-938028.htm?k=&gclid=Cj0KCQjw7pKFBhDUARIsAFUoMDYgPFHs5yeX0F_lRHKH2LrpFKBjFbJFDe3HMkXAOERo_f63uoqXPpIaAtNZEALw_wcB
3. If it’s Dormont then I think the best route is via Mechline as they supply the Dormont hoses – https://www.mechline.com/brands/dormont/ If they haven’t got that part in the UK then perhaps they can source it – or FCCS might be able to get it from the USA as I think that’s where Dormont they are based?

Question:

Can anyone recommend a reliable 24hr, 7-days-a-week, out-of-hours service partner? They will need to cover all catering equipment including gas and refrigeration. Our current provider has downsized and can no longer offer this service. Ideally nationwide including Scotland if possible – we have sites throughout the Mainland.

Replies:

1. ceda Member ‘NWCE’ – contact Ben Odling ben@nwce.co.uk Tel: 0161 764 8688
2. We use Aire Valley Catering – James Needham. Tel: 01904 607048 or 07710 021137
3. ceda Member ‘GastroNorth’ can assist in the North East. Please contact – Eddie Caywood Mob | 07889 361 966 – T: 0191 4615 328 e: eddie.caywood@upnorthgroup.com w: www.upnorthgroup.com
4. Total QSR offer that service. Contact: Joanne Herridge – 01225 791848 / 07740247531 Joannedh@totalqsr.co.uk
5. ceda Member ‘Brodale Catering Equipment Ltd’ can help. Contact: James Smith (Director): 07590 443237 Office: 01623 740047. We are based in Nottinghamshire but we offer a nationwide service, electrical, gas, refrigeration – supply, maintenance, repair and installation.
6. ceda Member ‘Vision Commercial Kitchens’ have asked that you contact David Andrews via andrews@visionck.co.uk or 07738 107281
7. ceda Member ‘Catering Supplies & Repairs would be happy to help. Please contact Joanne Hamilton – via T: 01324 552601 (Option 1)  or  E: Hamilton@csr-ltd.co.uk

Question:

We have a project coming up in Northern Ireland and are looking to make contact with a fabrication company to see if fabricating counters and benches etc will be cheaper locally rather than shipping. Do any ceda companies have a factory over there or have any recommendations please?

Replies:

1. We use JD catering in Northern Ireland for some help on the install side, they may be able to assist with some local knowledge.
2. We work closely with Caterfab who undertake a range of fabrications including canopies, tables, countes etc and do a great job. Contact details: Caterfab, 8 Cladytown Road, Glarryford, Ballymena, County Antrim, Northern Ireland, BT44 9HB. Tel: 028 2568 5640 Email: info@caterfab.co.uk Web: www.caterfab.co.uk
3. We’re also happy for you to forward on our company details as well as we could provide engineering expertise nationwide for Northern Ireland. Regards, Jack Hood at ceda Member company ‘CE-Tech’. Email: jack.hood@ce-tech.info Website: http://ce-tech.info/

Question:

We have a big client not happy with the way we pack glassware etc when shipping by carrier. We double bubble wrap each carton to avoid breakages, but they are not happy with the amount of packaging they are left with per week per site to dispose of. Then there is the green issue too. Our belief is that any other way ends up with breakages, hassle factor at both ends, loss of margin and then of course there is a green issue of shipping all over again with replacements! Any advice as to what others may be doing would be most welcome. Many thanks.

Replies:

1. Just a thought to reduce waste volume with or without changing the packaging: https://www.tonyteam.co.uk
2. I only know of this from my previous job/industry. They could look at a paper packaging option: https://www.pregis.com/us-solutions/by-product/on-demand-paper-systems/ 
   This is a more eco alternative to plastic bubble wrap and probably more accepting by the client if it can be easily recycled.
   The only other alternative in my opinion would be returnable flight-case style solutions where the empty crate is returned back to the ceda member, arranged by courier.
3. I’ve just seen an Instagram story from a brand I follow (none catering equipment related).
   https://www.instagram.com/stories/unite_co_/2571940854134887112/?igshid=1s2r08c3xsvw9 
   This might be ideal for the ceda member; they would just have to manage the return of the returnable box back to them!

Question:

Banquet chef requires the following in stainless steel material, where to procure?

Replies:

1. Please contact John Ward at ceda Member company ‘Scobie McIntosh’ – email John.Ward@scobie.uk as he has said that they can do the fabrication. Please refer to Scobie Catering Service Limited – ceda
2. They look like specific sized pastry cutters. I would have thought any good fabricator would be able to make these in S/S.

Question:

EKF 1064 UD convection oven. Require 1 of the elements as per parts manual – 1 x pn 01202660

Replies:

1. Angel Commercial should be able to assist with this: https://www.angelcommercial.co.uk/contact-us/
2. Commercial Catering Spares stock them. Please refer to Commercial Catering Spares Ltd – ceda 
3. This is an EKA oven, Gambles are selling them in the UK. But not sure if they are stocking spares!

Question:

Please can you ask about where I can get something like this: https://www.cheftools.co.uk/products/item/the-volumespray-food-spray-gun 
It’s not something I have come across before and I have an enquiry for one!

Replies:

1. www.goodf.co.uk – speak with Paul on 0844 334 5232
2. You can only purchase from Chefstools as they are the importers. Believe as a distributor you only receive a 10% discount. They also sell Pacojet units too.

Question:

We are seeking a company that can service the following appliance? UK agent?
Manufacturer: ICIS Ice Cream Machine
MOD:SSI-300T
SN:IC030550007
Apparently the following at fault:
SE406008002 gearbox
SE305001600 drive belt
SE310001000 white bearing
ICMBSERVKIT300T- all seals and beater blades.

Replies:

1. I would of potentially of thought the service company that work along-side Jestic / Malibu maybe able to assist on this one. Certainly would be my first call.