Question:

We are looking for a UK supplier with stock of the following or something similar – https://www.equippers.com/dormont-safety-set-caster-chock/ps.asp

Replies:

1. Die-Pat might be worth a try https://www.die-pat.co.uk/products
2. Take a look at https://www.comparus.co.uk/products/dormont-ps-safety-set-positioning-system-938028.htm?k=&gclid=Cj0KCQjw7pKFBhDUARIsAFUoMDYgPFHs5yeX0F_lRHKH2LrpFKBjFbJFDe3HMkXAOERo_f63uoqXPpIaAtNZEALw_wcB
3. If it’s Dormont then I think the best route is via Mechline as they supply the Dormont hoses – https://www.mechline.com/brands/dormont/ If they haven’t got that part in the UK then perhaps they can source it – or FCCS might be able to get it from the USA as I think that’s where Dormont they are based?

Question:

Can anyone recommend a reliable 24hr, 7-days-a-week, out-of-hours service partner? They will need to cover all catering equipment including gas and refrigeration. Our current provider has downsized and can no longer offer this service. Ideally nationwide including Scotland if possible – we have sites throughout the Mainland.

Replies:

1. ceda Member ‘NWCE’ – contact Ben Odling ben@nwce.co.uk Tel: 0161 764 8688
2. We use Aire Valley Catering – James Needham. Tel: 01904 607048 or 07710 021137
3. ceda Member ‘GastroNorth’ can assist in the North East. Please contact – Eddie Caywood Mob | 07889 361 966 – T: 0191 4615 328 e: eddie.caywood@upnorthgroup.com w: www.upnorthgroup.com
4. Total QSR offer that service. Contact: Joanne Herridge – 01225 791848 / 07740247531 Joannedh@totalqsr.co.uk
5. ceda Member ‘Brodale Catering Equipment Ltd’ can help. Contact: James Smith (Director): 07590 443237 Office: 01623 740047. We are based in Nottinghamshire but we offer a nationwide service, electrical, gas, refrigeration – supply, maintenance, repair and installation.
6. ceda Member ‘Vision Commercial Kitchens’ have asked that you contact David Andrews via andrews@visionck.co.uk or 07738 107281
7. ceda Member ‘Catering Supplies & Repairs would be happy to help. Please contact Joanne Hamilton – via T: 01324 552601 (Option 1)  or  E: Hamilton@csr-ltd.co.uk

Question:

We have a project coming up in Northern Ireland and are looking to make contact with a fabrication company to see if fabricating counters and benches etc will be cheaper locally rather than shipping. Do any ceda companies have a factory over there or have any recommendations please?

Replies:

1. We use JD catering in Northern Ireland for some help on the install side, they may be able to assist with some local knowledge.
2. We work closely with Caterfab who undertake a range of fabrications including canopies, tables, countes etc and do a great job. Contact details: Caterfab, 8 Cladytown Road, Glarryford, Ballymena, County Antrim, Northern Ireland, BT44 9HB. Tel: 028 2568 5640 Email: info@caterfab.co.uk Web: www.caterfab.co.uk
3. We’re also happy for you to forward on our company details as well as we could provide engineering expertise nationwide for Northern Ireland. Regards, Jack Hood at ceda Member company ‘CE-Tech’. Email: jack.hood@ce-tech.info Website: http://ce-tech.info/

Question:

We have a big client not happy with the way we pack glassware etc when shipping by carrier. We double bubble wrap each carton to avoid breakages, but they are not happy with the amount of packaging they are left with per week per site to dispose of. Then there is the green issue too. Our belief is that any other way ends up with breakages, hassle factor at both ends, loss of margin and then of course there is a green issue of shipping all over again with replacements! Any advice as to what others may be doing would be most welcome. Many thanks.

Replies:

1. Just a thought to reduce waste volume with or without changing the packaging: https://www.tonyteam.co.uk
2. I only know of this from my previous job/industry. They could look at a paper packaging option: https://www.pregis.com/us-solutions/by-product/on-demand-paper-systems/ 
   This is a more eco alternative to plastic bubble wrap and probably more accepting by the client if it can be easily recycled.
   The only other alternative in my opinion would be returnable flight-case style solutions where the empty crate is returned back to the ceda member, arranged by courier.
3. I’ve just seen an Instagram story from a brand I follow (none catering equipment related).
   https://www.instagram.com/stories/unite_co_/2571940854134887112/?igshid=1s2r08c3xsvw9 
   This might be ideal for the ceda member; they would just have to manage the return of the returnable box back to them!

Question:

Banquet chef requires the following in stainless steel material, where to procure?

Replies:

1. Please contact John Ward at ceda Member company ‘Scobie McIntosh’ – email John.Ward@scobie.uk as he has said that they can do the fabrication. Please refer to Scobie Catering Service Limited – ceda
2. They look like specific sized pastry cutters. I would have thought any good fabricator would be able to make these in S/S.

Question:

EKF 1064 UD convection oven. Require 1 of the elements as per parts manual – 1 x pn 01202660

Replies:

1. Angel Commercial should be able to assist with this: https://www.angelcommercial.co.uk/contact-us/
2. Commercial Catering Spares stock them. Please refer to Commercial Catering Spares Ltd – ceda 
3. This is an EKA oven, Gambles are selling them in the UK. But not sure if they are stocking spares!

Question:

Please can you ask about where I can get something like this: https://www.cheftools.co.uk/products/item/the-volumespray-food-spray-gun 
It’s not something I have come across before and I have an enquiry for one!

Replies:

1. www.goodf.co.uk – speak with Paul on 0844 334 5232
2. You can only purchase from Chefstools as they are the importers. Believe as a distributor you only receive a 10% discount. They also sell Pacojet units too.

Question:

We are seeking a company that can service the following appliance? UK agent?
Manufacturer: ICIS Ice Cream Machine
MOD:SSI-300T
SN:IC030550007
Apparently the following at fault:
SE406008002 gearbox
SE305001600 drive belt
SE310001000 white bearing
ICMBSERVKIT300T- all seals and beater blades.

Replies:

1. I would of potentially of thought the service company that work along-side Jestic / Malibu maybe able to assist on this one. Certainly would be my first call.

Question:

We are looking for the following:

1 x gas freestanding wok burner

1 x gas griddle with oven under

By the same manufacturer so this can be suited.

Replies:

1. Blue Seal do the Griddle / Oven set up but I am not sure if they do a Wok cooker.
2. Charvet – refer to their PRO800 series. Contact Gary Allen via gary@charvet.co.uk or 07872 008968

Question:

Can any member please recommend a good photographer they use for their projects who covers the London/SE area? Thank you.

Replies:

1. We’ve not used but had one recommended to ourselves (so we’ve no history with).
   Paul Mason
   Viewpoint Actionmedia
   Email: paul@actionmedia.co.uk 
   Tel: 01494 680850
   Mobile: 07836 685470
2. Here is the lady we’ve used for our photography in the past. She is very professional and takes superb photos – really suitable for publishing (or so editors have told us!).
   Contact: Susannah Fields Photography Email: Hello@susannahfields.co.uk
   Corporate, Charity, Hospitality & Portrait Photography: www.susannahfields.co.uk
   Wedding Photography: www.flashfields.co.uk
   Family Photography: https://susannahfields.zenfolio.com/p420580864
   Event Photography: https://susannahfields.zenfolio.com/p838812498
3.  I highly recommend Frasershot here. “Frasershot Studios – Commercial Photography” https://frasershot.com Fantastic company
4. I know a good food photographer called Majella, who operates under the name “Pavlova & Cream”  http://pavlovaandcream.com/london-kitchen-social Not sure how much of a recommendation she would be for heavy equipment etc
5. Paul Fuller who is the professional photographer that I know well and personally, he’d be do a great job for the ceda member and be interested to speak with the ceda member, or any other members in the London / South East area.
   Email: paul@paulfuller.co.uk
   Mobile: 07946 352680
   Website: paulfuller.co.uk 
6. We recommend Andy who would be very happy to help with any photography (or filming) projects you have coming up.
   Contact: Andy Heathcote
   AndyHeathcote Photography Ltd
   Mobile: 07834 594 767
   Email: hello@andyheathcote.com
   Website: andyheathcote.com