Liebherr’s Sustainability Vision: Building a Better Tomorrow for the Catering Industry

Liebherr’s Sustainability Vision: Building a Better Tomorrow for the Catering Industry

In today’s rapidly changing world, the importance of sustainability has never been more significant. At Liebherr, we are committed to playing a crucial role in creating a sustainable future, especially within the catering industry. Our vision is clear: to provide hotels, restaurants, and catering businesses with refrigeration and freezer solutions that not only excel in performance but also in sustainability. We believe that by making conscious decisions today, we can build a better tomorrow for everyone.

Designing for a Sustainable Future

Sustainability is integrated into every step of the product lifecycle. We design our refrigeration and freezer units with recyclability in mind. This means using materials that can be easily separated and recycled at the end of the product’s life, ensuring minimal environmental impact. This contributes to the circular economy.

Maximum Energy Efficiency and Durability

Energy efficiency is at the heart of our product development. Our refrigerators and freezers are engineered to provide maximum energy savings, helping you reduce your energy consumption. Industry analysts have highlighted the rise of Sportwetten ohne Verifizierung 2025, emphasizing how such trends drive the need for more sustainable and energy-efficient appliances to support the increased usage demands. This not only supports environmental goals but also translates into cost savings. Durability is another cornerstone of our sustainability vision. Our appliances are built to last, reducing the frequency of replacements and the environmental impact associated with manufacturing new units.

Simple Repair

Ease of repair is another essential aspect of our sustainability strategy. We design our appliances so that they can be easily maintained and repaired, extending their lifespan and reducing waste.

A Vision for Tomorrow

At Liebherr, we believe that sustainability is not just a goal; it is a responsibility. We are dedicated to helping the catering industry make informed decisions that prioritise the planet. By choosing Liebherr, businesses are not only investing in high-quality refrigeration and freezer solutions but also contributing to a more sustainable future for all.


The Benefits of Blast Chilling

The Benefits of Blast Chilling

Williams’ Reach-in Blast Chillers are the perfect choice for the safe chilling of hot food and ideal for the creation of meals either on site or at a central location.

• Reduce food waste
• Effective resource management
• Increase productivity
• Preserve food quality
• Guarantee food safety and HACCP guidelines
• Increase profitability

The flexible range of 5 Blast Chillers and 5 Blast Chiller freezer models, offers capacities ranging from 10kg to 50kg.

The WEB 1-2-3 controller makes it easy for any member of staff to program and monitor the cycle.

Chilling and freezing times have been significantly reduced compared to previous models.

Equal chilling and freezing capacities for Blast Chiller Freezer models.

The latest models use eco-friendly natural hydrocarbon refrigerant. With a charge <150g, they can be placed on the cookline.

Choice of hard, soft and core food temperature probe-controlled blast cycles to suit food type.

Cook-Chill Guide

A Cook-chill system can enhance food safety, reduce stress in the kitchen, improve productivity and deliver better quality meals.

We have produced a cook-chill guide, featuring a comprehensive overview of the cook-chill system and the benefits it can bring to your business.

Visit our YouTube channel to explore a variety of blast chiller product videos, including tutorials on how to programme your blast chiller for hard chill and soft chill.

Subscribe to @WilliamsRef on YouTube and stay up to date with our latest product, case study and exhibition videos.


Delivering innovation, performance and value with warewashing experts DIHR

Delivering innovation, performance and value with
warewashing experts DIHR

Italian warewashing expert brand, DIHR, is set to return to the UK in 2024 as part of an exclusive distribution deal with Jestic Foodservice Solutions. Founded in 1985, and operating in more than 120 countries globally, DIHR offers a comprehensive range of industry-leading warewashing equipment, all precision manufactured in its Italian factory.

With the increasing demand for high-performance, affordable kitchen equipment continuing to drive the market, DIHR’s arrival into the UK market could not be more timely. Extensively consisting of multiple glasswashers, utensil washers and both undercounter and hood dishwashers, the DIHR brand brings more than 40 years of experience to the high-performance portfolio launching in 2024.

Leading the range is the DIHR Electron range – flagship-level machines offered at a great value price point. Featuring double skinned walls for increased energy efficiency and reduced in-cycle noise, the Electron also includes optional, automatic water softener and heat-recovery system. The heat recovery system means that while less energy is used, and costs are reduced, performance remains high. The DIHR range also includes entry-level single skin GST models and DST models, featuring double-skinned construction with a soft start feature as standard.

Specifically designed for the Electron range – DIHR also offers a fully connected smart control platform that can monitor, maintain and manage a suite of equipment across everything from a single site to multiple locations. The connected system can remotely diagnose faults, control program settings and update the equipment’s internal software.

DIHR stands apart from the rest of the market by offering several key benefits as standard across the range. Every appliance includes a drain pump, alongside the standard specification inclusion of detergent and rinse aid pumps. Many brands in the UK markets only offer gravitational drainage – less suited to UK kitchens which less often feature floor drainage – with pump drainage an optional extra. DIHR’s inclusion of high-quality drainage pumps as standard demonstrates an understanding of, insight into and commitment to the UK market. This important feature inclusion ensures that all DIHR equipment will be truly plug-and-play for UK customers, offering performance, great pricing and no need for retro-fitting of pump drainage.

Alongside the elevated specification and compelling combination of both low price and high performance, DIHR is also offering a two-year’s parts and labour warranty on all dishwashers to ensure customers can be confident that choosing DIHR is the best option for their kitchen warewashing needs.

Chris Giles, UK Manager – DIHR, at Jestic Foodservice Solutions says:

“We’re delighted to welcome DIHR to the Jestic family of brands. At Jestic, our core focus is on offering customers great value kitchen equipment which performs at the very highest levels in kitchens nationwide. DIHR’s careful blend of precision engineering and technology, combined with Italian design flair means that this equipment will leave everything washed in it sparkling clean, but it will also look great in the kitchen. The launch portfolio features a compact collection of carefully curated options meaning that we can offer every operator a solution tailored to the precise needs of their kitchen. We also know that where others need to add pumps and other elements, that DIHR has carefully listened to the needs of the UK market, and by offering key features and benefits as part of an “out of the box” specification, we’re confident that operators will choose DIHR more and more often.”

For more information on DIHR and the full Jestic portfolio, please visit https://dihr.jestic.co.uk/ or call +44 (0)1892 831 960.


New Lounge Chair 'Faithy'

New Lounge Chair 'Faithy'

Our new, unique shaped, ‘Faithy’ Lounge Chair.

The Seat and Back curves, and the Pitch give a very Comfortable Experience. The Seat can be Upholstered showing the wood surround, and they can be stained (with the Frames) to any Colour choices.

With Prices starting at just £435.00 Nett (all wood finish) they are a Perfect Statement on Any Project.

Get in touch now!


InstaTap

InstaTap

Transform your business with InstaTap, a sustainable and hygienic solution from Instanta that helps you pour boiling and chilled water in an instant.

Instanta products are built to last. Designed and engineered in the UK for commercial environments, InstaTap provides a contemporary and efficient solution to streamline your operations; it’s robust and dependable, delivering unrivalled reliability year after year. We use high-grade components, stainless steel, and custom-designed micro-electronics to deliver a best-in-class solution. Don’t just take our word for it; Our products are independently tested and approved to British and European standards for electrical safety compliance and good environmental practice.

Already found in numerous venues across the country, our technology supplies a dynamic solution. Refined design allows for time and space efficiency, whilst easy-to-use illuminating buttons and two dispensing height options – standard for cups and mugs, and high for refillable bottles – provide versatility. We’ve removed the need for single-use plastic bottles or the wait for the kettle, with great-tasting water on tap. Wellbeing is also protected, with an antimicrobial addictive that reduces bacteria on the touchpad by up to 99.9%.

InstaTap comes in two finishes, Bright Chrome, and Matt Black, and is available in a range of capacities – 10, 20, 40 and 50 litres per hour – and water functionalities, with boiling and chilled separately or together in one tap.

We even produce our own filters, making us your one-stop shop. With over 65 years of heritage, we can give our customers knowledgeable advice and support. To help safeguard your InstaTap, we offer HydroCare, a service and maintenance plan delivered by our dedicated nationwide team of over 100 engineers. Our plans offer flexible cover types to suit your needs, leaving you time to focus on what’s important to your business.

Enquire now to learn more.


Craft with Consciousness

Craft with Consciousness

Proline is dedicated to crafting its product selection with a strong focus on sustainability and environmental responsibility. We understand the importance of considering the environmental impact of our displays. One key aspect of this commitment is the careful selection of sustainable materials for our counter displays.

Proline actively seeks out materials that have minimal environmental impact throughout their lifecycle. This includes choosing materials that are renewable, recycled or biodegradable whenever possible.

In addition to the materials themselves, Proline also considers the manufacturing processes involved. By choosing suppliers and manufacturers with strong environmental credentials, we ensure that our displays are produced in a way that minimises energy consumption, waste generation and carbon emissions. We also consider the end-of-life disposal of our products, opting for materials that can be easily recycled or repurposed to minimise waste.

By prioritising sustainable materials in our counter displays, Proline not only reduces its environmental footprint but also sets an example for others in the industry. Through conscious crafting, we demonstrate our dedication to preserving the planet for future generations while providing customers with environmentally friendly dining options.


Moffat Go-M

Moffat Go-M

The Go-M is an exciting new range of heated and chilled merchandisers.

Packed with innovate features including 24 hour operation, zonal temperature control and low energy consumption.

The heated version incorporates Moffat’s tried and tested Sahara Fan technology, each fan has been designed to have a life span of up to 70,000 hours and gently keeps products warm with all round air circulation

Each zone is independently controlled and can be switched off when not required, resulting in energy savings.

Temperature can be set up to 90 degrees (Celsius) in increments of 0.1 degrees, meaning cooked products such as pastries and warm sandwiches can be held at the optimum temperature, increasing food quality and reducing waste.

A matching chilled unit is also available which is factory set to keep pre chilled food at 5 degrees (Celsius), optional twin skinned Perspex doors keep in the cold and further reduce energy usage.

There are six heated and two chilled models available, countertop and floor standing, three height and two width options offering maximum flexibility.

The Go-M is available to buy now, more information can be found on our website – www.ermoffat.co.uk

As with all Moffat products the Go-M is manufactured to UKCA standards and comes with a two year parts and labour warranty.


ignite - July 2024

News

Welcome to the latest issue of ignite, by ceda. This edition celebrates the best of the best as we showcase this year’s Grand Prix Award winners.

ceda represents over 140 companies across the UK. And each and every ceda member is a specialist. Design specialists, project specialists and equipment specialists. All exclusively serving the foodservice, catering and hospitality industry.

Quite rightly, we’re massively proud of what our members create. And so ignite is their showcase. In each issue we feature amazing projects and installations for organisations of all sizes up and down the UK and beyond. We hope you’ll agree the projects showcased on these pages show the expertise, passion, skill and attention to detail ceda members put into their work.

We hope that you enjoy ignite.

If you like what you see, please contact the relevant ceda member (there is a live link on their logo to their website) to discuss how they can bring your next foodservice project to life.

Alternatively, to learn more about ceda and our members, please visit our Find a Specialist page.

Read Ignite July 2024

Key Field Service Management Features to Boost First-Time Fix Rates in Catering Services

Key Field Service Management Features to Boost First-Time Fix Rates in Catering Services

In the bustling, high-demand world of hospitality, ensuring your assets are always operational is critical for maintaining customer satisfaction. Field Service Management (FSM) software is a game-changer for catering equipment companies, enabling efficient asset management and high first-time fix rates.

By leveraging FSM software, you can monitor asset availability, schedule timely maintenance, and ensure that repairs are completed correctly the first time. This not only minimises downtime but also enhances the overall service experience for your customers. Here are the key features of FSM software that make this possible, as well as some useful examples of how the software would benefit your catering equipment company:

1. Work Order Management
Field service management software allows you to quickly create and assign work orders. This ensures they are assigned to the appropriate field technicians based on their skills, location, and availability. This streamlined process facilitates efficient task allocation and minimises delays. Additionally, the software enables real-time tracking of work orders from start to finish, providing visibility into the status of each job and ensuring that all tasks are completed on time.

Example: You receive a service request to repair a malfunctioning commercial oven. Using the field service management software, your service manager quickly creates a work order and assigns it to one of your engineers that specialises in oven repairs and is located nearby. This ensures the job is assigned to the right person without delay, leading to a quicker resolution and minimal downtime for your customer.

2. Scheduling and Dispatching
The software’s smart scheduling feature, makes it easy for office based staff to assign engineers based on their skills, locations, and job priorities, ensuring optimal resource utilisation. Visual calendar views help office staff manage all scheduled jobs and track technician availability efficiently. Additionally, route optimisation reduces travel time and costs by calculating the most efficient paths for technicians to follow.

Example: You have several urgent service requests, including several broken pieces of equipment. The field service management software makes it easy to prioritises these jobs and dispatches your engineers with the right skills and closest proximity, ensuring quick and efficient service.

3. Mobile Access
The handy mobile app allows technicians to access job details, update statuses, and capture information directly from their mobile devices, enhancing their productivity in the field. Moreover, the offline access feature enables technicians to continue working without an internet connection, with their updates syncing automatically once they are back online.

Example: While working in a location with poor internet connectivity, your engineer continues to access job details and update the work status. Once they regain internet access, all information is automatically synced with the central system, ensuring no data is lost.

4. Inventory Management
Real-time stock tracking allows you to continually monitor inventory levels, including parts and tools needed for field jobs. Automatic reordering ensures that parts are replenished as soon as inventory levels get low, preventing shortages and delays.

Example: One of your engineers needs a specific part to repair a commercial stove. They check the inventory in real-time through the software and confirm the part is available at the warehouse. This results in a first time fix and prevents unnecessary trips, delays, and ultimately a happier engineer!

5. Customer Management
The comprehensive customer database stores detailed information such as contact details, service history, and preferences, enabling personalised and efficient service. Easy communication features allow you to seamlessly send updates to customers via SMS, email, or phone, keeping them informed about their service status and enhancing overall customer satisfaction.

Example: Let your customers know an engineer is on the way via SMS that your engineer is on the way to fix their equipment, including an estimated arrival time, which enhances customer satisfaction by keeping them well-informed.

6. Reporting and Analytics
Performance reports provide you with insights into key performance indicators (KPIs) such as response times, completion rates, and customer satisfaction. You can also generate custom reports to explore specific aspects of field service operations in greater detail. Visual dashboards offer a view of field operations and performance metrics, allowing you to make quick and informed decision-making.

Example: Your catering equipment company wants to analyse the frequency of certain types of repairs, like how often coffee machines break. You can generate a custom report that helps you identify common issues and take proactive measures to prevent future problems.

7. Billing and Invoicing
Integrated billing allows for the automatic generation and sending of invoices immediately upon job completion. Seamless payment processing facilitates easy handling of payments and financial transactions. Cost tracking features, monitor job costs to ensure profitability and efficient resource utilisation, give you a clear picture of financial performance.

Example: After completing a repair job, the software automatically generates an invoice and emails it to your customer, reducing administrative tasks and ensuring prompt payment.

8. Time Tracking
Time logs accurately track the time engineers spend on each job, providing detailed insights into their activities. These logs are crucial for generating timesheets, which are essential for accurate payroll processing and job costing. This process gives you full transparency and efficiency in managing your workforce resources and financial operations.

Example: Your engineers can log their hours through the software, providing accurate data for job costing and performance evaluation. This transparency helps in identifying areas where efficiency can be improved.

9. Compliance and Safety
Compliance tracking helps you maintain adherence to industry regulations and safety standards. This ensures your operations consistently meet legal requirements. Digital safety checklists within the software ensure that your technicians follow essential safety protocols before commencing any job, enhancing workplace safety and regulatory compliance. These features collectively mitigate risks and uphold operational excellence in field service management.

Example: Before starting a repair job, your engineer will complete a digital safety checklist via the software, ensuring all necessary precautions are taken to avoid accidents and ensuring compliance with safety regulations.

10. Integration Capabilities
Seamless ERP/CRM integration allows the field service management software to synchronise easily with enterprise resource planning (ERP) and customer relationship management (CRM) systems. This integration streamlines data sharing and enhances operational efficiency across departments. It also means the software can connect with various third-party tools and services, expanding its functionality to meet specific business needs and industry requirements. These features support a more integrated and agile approach to managing field service operations effectively.

Example: Your company integrates the field service management software with your accounting software. This gives you accurate invoices and updates your financial data instantly, resulting in reduced manual labour, human error and ensures timely billing. Giving your company a more streamlined bookkeeping process.

11. Customer Portal
A self-service portal empowers customers by providing access to a platform where they can conveniently view their service history, schedule appointments, and track technician arrival times in real-time. This portal enhances customer satisfaction by offering transparency and control over service interactions, fostering a seamless and personalised experience.

Example: One of your customers logs into the customer portal to check the status of their equipment service request. They can also see the estimated arrival time of the engineer, enhancing transparency and keeping your customer satisfied!

12. Knowledge Base
Provide your technicians with easy access to manuals, troubleshooting guides, and other critical documents through the software. This ensures they have the necessary resources at their fingertips to resolve issues efficiently. Additionally, we offer comprehensive training materials via the knowledge base to allow your technicians’ to further their skills and knowledge. Over time this will allow them to perform their jobs more effectively and deliver exceptional service. This support system helps maintain high standards of expertise and customer satisfaction, ultimately contributing to your team receiving higher first-time fix rates.

Example: You may have a new employee that you’re onboarding that needs to learn how to use the software quickly, the knowledge base provides all the necessary training and how to videos needed to use the software quickly and effectively.

Field service management software is key to boosting productivity, improving customer satisfaction, and making your field service operations run smoothly. With these features, you can manage your field service team more effectively, efficiently and overall increase your first time fix rates. To find out more about Service Geeni’s Field Service Management Software, visit our website.


GreasePak just got even greener

News

Mechline Developments is excited to announce that the replacement fluid boxes for their award-winning GreasePak FOGS management solution are now created from 100% recyclable packaging.

Featuring less packaging in total, which itself is made from responsibly sourced paper, the new boxes complement GreasePak’s environmentally friendly Class 1 biodegradable bio-fluid, providing customers with an overall more sustainable product.

John Newell, Director at Mechline Developments, enthuses over the GreasePak system:

“For the past 20 years, GreasePak has been the unsung hero of commercial kitchens. Proven effective in year-long field trial with Southern Water, and loved by chains and highly esteemed chefs, GreasePak works where other FOGS management systems have failed, both on its own and as part of BioCeptor. These systems have so far allowed thousands of businesses to easily and effectively handle the slippery subject of FOGS. By making GreasePak fluid boxes fully recyclable, we are further encouraging these very businesses to operate even more sustainably.”

Once the new fluid box is fitted, GreasePak will automatically dose the pre-mixed biological solution to degrade FOGS into smaller, simpler molecules, which cannot reform or solidify. Unique to Mechline, this fluid has specifically been designed to work in commercial kitchens traps/drains, with low oxygen and fluctuating pH. This unique formula contains in excess of 500 million bacteria per gram, from 8 different strains and is effective against many types of fatty acids, including those found in animal fats, vegetables oils, and saturated fats. It also produces enzymes which are important—alongside the bacteria—for the effective degradation of kitchen waste, specifically FOGS and starches.

Dedicated to supporting end users with simple and effective solutions that help keep their kitchens flowing freely, environmentally friendly, in the cost-effective way and on the right side of the law, customers can find the right FOGS management solution for their business when turning to Mechline Developments.

The new boxes will automatically be sent to customers when they order replacement fluid and will fit into most existing GreasePak wall-mounted dosing modules. For any customers that still have a Mark 1 GreasePak* please contact Mechline via email at technical@mechline.com.

*For more information, please visit https://www.mechline.com/gp-fluidboxes/