ceda Platinum Partner Hobart Service confirms it will maintain and exceed full national service support during lockdown phase two.
ceda Platinum Partner Hobart Service confirms it will maintain and exceed full national service support during lockdown phase two.
The Peterborough-based specialist service maintenance division has previously proven its capability and managed operations successfully during the first lockdown period.
Today it was announced the team will again maintain full national coverage during the next 4 weeks following the announcements made over the weekend of a second lockdown in England.
The decision for the company to maintain full national coverage was made in conjunction and with the full backing of Hobart Service’s parent company, ITW.
Alongside a nationwide team of service technicians who will continue to be on call for catering equipment repairs and planned maintenance checks, Hobart Service also confirmed their parts supply chain is secure with £6m in stock. Planning capabilities are in place and customer service support staff are available to take call and support customers with any issues.
At the start of the first lockdown in March 2020, the business created a dual business support unit to help customers through any changes to their circumstances caused by Covid-19.
This support unit was a demonstration of commitment to maintain UK coverage to all customers requiring our services throughout lockdown. It comprised a UK-wide team of service technicians and sales professionals and enabled key services to have full access to commercial catering equipment, maintenance and spares.
The sectors that will be a priority for the business during the second lockdown are healthcare; defence establishments and the food supply chain customers.
Keith Mackie, Hobart Service MD commented:
“We have exceeded expectations during the first phase of lockdown and showcased our commitment to customers and sectors that have needed us the most. We are more committed than ever to exceeding our SLAs and we are confident our operations in place to achieve this, the team have received many messages of thanks and recognition for their previous support. Our lessons from earlier in the year put us in a good position for the next few weeks and the future.”
ceda Platinum Partner Hobart promises Fireworks in the first of a series of new inspirational Webinars
ceda Platinum Partner Hobart Promising Fireworks for First in Series of New Inspirational Webinars
Hobart Equipment Division is urging its UK sales partners to sign up for its new series of inspirational webinars, with the very first going live on Thursday 5th November at 11am.
The 45-minute webinars have been specially designed to enrich and not impinge on the working day of the manufacturers’ dealer and consultant partners. Each will be underpinned by a framework that first examines a specific industry challenge or issue, introducing a number of innovations that can meet these head-on, before culminating in an interactive Q&A session.
November’s webinar, hosted by Hobart Product Managers, John Stewart, and Chris Mansell takes the issue of diminishing kitchen space as its first topic. Those looking to sign up can do so today at: https://bit.ly/3eg7niy
Tim Bender, Sales Director, Hobart Equipment Division comments:
“If the pandemic has taught us anything it’s the importance of innovative digital platforms like Zoom and Teams to both our personal and working lives. This new digital series takes our informal face to face training sessions – previously one of our most valuable customer resources – and repackages them into an enhanced, bite-sized product, perfect for reaching and inspiring our busy sales partners. Yet another step forward in Hobart’s digital revolution.”
Hobart’s sales partners are urged to sign up today. Simply visit www.hobartuk.com for more information.
ceda Platinum Partner Hobart UK updates its compelling The Complete Package offer
ceda Platinum Partner updates its compelling The Complete Package offer.
Leading commercial catering equipment manufacturer and ceda Platinum Partner Hobart has today updated its compelling The Complete Package offer. This supports distributors, many of whom are ceda members, by allowing them to offer an expanded selection of Hobart’s most popular items of equipment via a 24 month, interest free loan.
Our ceda members are encouraged to watch this helpful video and to contact their Hobart account manager for further information.
Members can also look at The Complete Package website to view the products available.
ceda Platinum Partner Liebherr shortlisted for two RAC Cooling Industry Awards
ceda Platinum Partner Liebherr shortlisted for two RAC Cooling Industry Awards
Liebherr Appliances has made it to the shortlist of the RAC Cooling Industry Awards 2020 with two innovative entries including ultra-low energy plug in supermarket chest freezers for Refrigeration Product of the Year and full length glass door multideck freezers in the Innovation of the Year category.
The freezers in both ranges are plug in with integral systems and they utilise environmentally friendly hydrocarbon refrigerants. They are suitable for food retailers, convenience stores and supermarkets. The chest freezers are also suitable for the wholesale and cash & carry markets.
Talking about being shortlisted for the awards Stephen Ongley, national sales manager for Liebherr GB’s Business & Industry Appliance Division, said:
“We are really proud to have been shortlisted for the respected RAC Awards virtual ceremony that will be held on December 9th for two really exciting freezer ranges.
“There is the new concept Multideck FGD plug in freezer that we feel has caught the eye of the RAC Awards judges for its obvious build quality, full length glass doors for great impact with consumers seeing food products face-to-face, excellent energy saving features and above all its ability to be located in areas where space is limited and siting refrigeration cooling plant is often ruled out.
“Add to this the highly energy efficient range of SGT freezers for food retailers and wholesalers going forward as a potential product of the year in the RAC Awards and we believe that Liebherr is breaking new ground in these markets. Both ranges feature full connectivity providing data on temperature and energy performance along with key component performance data. LED lighting and seamless white interiors enhance sales, speed up cleaning and promote excellent hygiene standards. Indeed, the Freezer Top SFT 1223 and SGTs 1072 Chest Freezer in the range have both already won accolades from the prestigious 2019 Reddot design and innovation awards.”
Several of the UK’s leading multiple retailers and convenience store groups are already looking at and trialling the latest plug in refrigeration options that Liebherr has to offer.
About Liebherr-Hausgeräte GmbH
Liebherr-Hausgeräte GmbH is one of eleven divisional controlling companies of the Liebherr Group. The Domestic Appliances division employs more than 6,200 staff and develops and produces a wide range of high-quality fridges and freezers for the household and commercial sectors at its headquarters in Ochsenhausen (Germany) and in Lienz (Austria), Marica (Bulgaria), Kluang (Malaysia) and Aurangabad (India).
About the Liebherr Group
The Liebherr Group is a family-owned technology company with a broad and diverse range of products. The company is one of the biggest manufacturers of construction equipment in the world, but also offers high-quality, user-oriented products and services in many other areas. Today, the corporate group comprises over 140 companies on all continents and employs more than 48,000 staff, and in 2019 generated consolidated total sales of over € 11.7 billion. Since it was established in 1949 in Kirchdorf an der Iller in southern Germany, Liebherr’s goal has been to win over its customers with sophisticated solutions and contributing to technological progress.
Latest News from ceda Silver Partner Falcon Foodservice Equipment regarding their "Connected Kitchen."
Falcon’s Connected Kitchen: Delivering a step change in HACCP, Energy and Kitchen Monitoring
Falcon’s universal system allows operators to connect and monitor every appliance via one platform.
One of the key benefits of the Falcon Connected Kitchen is the ability to continually monitor what’s going on in the kitchen with minimum fuss – allowing the kitchen brigade to get on with preparing and cooking top quality food. For example, there is no need to manually record HACCP data – the system’s intelligent sensors take constant readings and make them available for viewing at any time. Information is stored securely and can be archived for access at any time.
Unlike conventional connected systems, operators can connect any appliance to The Falcon Connected Kitchen and they all share the same platform and dashboard. The Falcon Connected Kitchen monitors temperature and operation, sends alarms and reminders, collects data including energy use and as mentioned HACCP, and it can be monitored remotely. And it’s not limited to Falcon manufactured equipment – it’s a universal system that can be fitted to appliances from any manufacturer.
“This is a step change for kitchens,” says Lawrence Hughes, sales and marketing director of Falcon. “Connectivity is the future – what operators don’t want is to be having to use different platforms, one for each manufacturer. Operators need a single platform where they can monitor all their appliances. And that’s what The Falcon Connected Kitchen delivers.”
“We believe that The Falcon Connected Kitchen is the first genuine connected kitchen solution, since it allows any product or device in the kitchen to be connected to a single platform, viewable on any PC or mobile device,” says Hughes. “For example, in our development kitchen we’ve used the system to simultaneously monitor a Williams blast chiller and fridge, a dishwasher, a Lainox combination oven, plus Falcon prime cooking appliances and the kitchen’s power supply.”
The Falcon Connected Kitchen can save users running costs, not only by warning of any problems, and thus minimising downtime and food wastage, but also by monitoring energy efficiency. “A great example of that is the user can get an alert whenever a piece of equipment is switched on – maybe once and for all putting an end to the age-old habit of switching all the kitchen appliances on first thing in the morning whether they are required or not,” says Hughes.
The Falcon Connected Kitchen has been developed in conjunction with connected kitchen specialist Koolzone, whose managing director Steve Miller says, “Kudos to Falcon for taking this ‘open platform’ approach to the connected kitchen. By allowing operators to connect any brand of appliance to the system, they are making connectivity much more accessible, cost-effective and efficient.”
Falcon is the market-leading UK manufacturer of professional cooking equipment and is the UK distributor for Lainox combination ovens. With a company history going back over 200 years, Falcon now supplies operators throughout the catering industry, exporting around the globe. Its comprehensive product portfolio is backed by award-winning customer support. Visit www.falconfoodservice.com for more information.
ceda Associate Ramco's cost effective service to safely remove surplus catering equipment
ceda Associate Ramco offers a cost effective and time saving service to safely remove surplus catering equipment.
Surplus catering equipment, whether at a ceda members’ own or at any operators’ premise, can become a costly issue. Fortunately, there is a cost effective and simple solution by utilising the services of one of our ceda Associate Ramco.
Ramco has kindly created this user-friendly marketing piece that explains their solution and how it can benefit members and operators alike.
Additional information can be found online or by contacting Ramco directly on the number provided.
ceda Platinum Partner Mechline helps operators build customer confidence during the pandemic
ceda Platinum Partner Mechline helps operators build customer confidence during the on-going Pandemic.
Ceda Platinum Partner Mechline Developments, manufacturer of HyGenikx air and surface sterilisers, has launched a Customer Confidence Campaign to support operators in getting customers safely back into venues. All HyGenikx units now come supplied with a HyGenikx sticker, to show customers when a venue is going that extra mile to look after their safety and well-being.
Commenting on the new initiative, Kristian Roberts, Marketing Manager at Mechline said:
“The HyGenikx range has already proved very popular with restaurants, cafes, bars and hotels across the country who have supplemented their own rigorous manual cleaning regimes with the 24/7 protection HyGenikx offers against bacteria and viruses, in the air and on surfaces.
“As HyGenikx is wall-mounted, compact and works quietly, most customers don’t even notice it’s there, and therefore aren’t aware of the safety benefits it brings. The HyGenikx sticker can be displayed front of house–in windows, on doors, on walls or menus—to provide added reassurance to prospective diners that the venue is taking an important extra step to make its operation as safe as
possible. With the sticker displayed we hope it will help give customers the confidence to eat inside venues again, safe in the knowledge that advanced hygiene technology is installed there. The sticker also acts as a portal to more information, as it features a QR code that will take diners to a landing page explaining the benefits of HyGenikx.”
In the current climate the campaign acts as an important sales aid for distributors, providing them with a more complete package to offer operators. The customer confidence campaign works alongside HyGenikx to highlight to, and reassure, the public that a food service establishment takes their safety and well-being seriously. The current survival of any operator is not only challenged with the physical fight against the spread of infection but also the psychological fight to instil confidence in diners to eat out.
It’s clear from the comments of wide variety of restaurateurs and operators that the protection HyGenikx offers is making a positive difference to their business:
“I wouldn’t hesitate to recommend HyGenikx to other foodservice or hospitality businesses as it is the ideal complement to manual cleaning. It helps to protect customers and staff, extends the shelf life of fresh produce and provides additional reassurance so our industry can move forward with confidence and return to some kind of normal.”
Cyrus Todiwala OBE DL, Owner Café Spice Namaste
“Reopening after lockdown, we knew we had to adapt to a new normal, add in extra safety measures, and align with the changed mindset of customers. HyGenikx sounded like a great safeguarding solution to complement our increased cleaning procedures. As it can work all day it is constantly killing airborne and surface viruses and bacteria.”
Sean Donkin, Managing Director at The Inn Collection Group
The technology within HyGenikx is proven to inactivate viruses, including coronaviruses, by using a unique combination of UVC, PCO and trace ozone to destroy these microorganisms. Studies have shown that this technology is effective against SARS-CoV, a virus from the same family as the current, COVID-19, coronavirus strain (SARS-CoV-2). It works by damaging the genetic material of viruses so that they can no longer function or reproduce, rendering them harmless. The HyGenikx technology has also been shown to significantly reduce the presence of MS-2 coliphage (a surrogate for Norovirus) both in the air and on surfaces. MS-2 is a non-enveloped virus that is more difficult to eradicate than lipid-enveloped coronaviruses, such as SARS-CoV-2.
Together with regular handwashing, frequent cleaning, and social distancing, HyGenikx can help prevent the spread of harmful coronaviruses and reduce the risk of infection. HyGenikx models start from as little as £289, require no training to use and no costly installation as they simply plug into a standard socket and consume very little energy, requiring only 9-13 watts.
The HyGenikx range has models to suit every application, from food preparation areas, cold rooms, and front of house, to washrooms, refuse areas and beyond. For further information on HyGenikx please go to www.mechline.com/hgx
Managed Services from ceda Silver Partner Brita Water Filters
Managed Services from ceda Silver Partner Brita Water Filters
We are proud to share the following update from Silver Partner to ceda, Brita Water Filter Systems Ltd.
BRITA Managed Services – helping kitchens avoid the impact of limescale damage on profitability
We all know that hard water can lead to limescale build up in combi-ovens, but have you really considered the overall cost impact on your kitchen operation? Limescale build up can lead to:
- Machine breakdown and kitchen downtime
- Expensive repair or replacement costs
- Higher energy costs
Prevention is Key!
Using a BRITA water filter on your appliances saves you money by preventing the problems that limescale can cause, as well as increasing the lifetime of your equipment.
Watch BRITA’s latest video to see how you can improve the profitability of your kitchen
Not only that, but it’s vital to change your filter on time to keep your equipment running optimally. We know how busy kitchens can be, which is why BRITA Managed Services offer a range of services that can be tailored to your individual needs to help you manage your water filtration requirements. From testing your water to monitoring your water filter usage and notifying you when your next
exchange is due, BRITA can manage it all for you.
Whether you are new to BRITA or an existing user, contact us today to find out how BRITA Managed
Services can help your business save time and money. Call 01869 365851
ceda Platinum Partner Hobart UK creates "One Click" complete selling package for members
ceda Platinum Partner Hobart UK creates "One Click" complete selling package for members.
Hobart is unveiling its most innovative measure yet to enable dealers to support end user customers – a simple, one click ‘complete package’ sales solution that will secure a piece of equipment on interest-free finance with delivery, installation and a
two-year all-inclusive service plan for less than the published price of the machine itself.
Created to help end users free up vital cash flow and spread the cost of ownership, dealers can use Hobart’s Complete Package to offer customers a selection of the company’s groundbreaking warewashing and cooking equipment, including its new two-level washer
and class-leading range of combi ovens. There’s nothing to pay upfront and the end user will own the machine once the 24-month period elapses.
To make the process even simpler, Hobart has created an exclusive interactive calculator, available at https://www.hobartuk.com/tcp/ allowing dealers to add in a number of variants as well as equipment required including; in-house manufacturer costings, desired customer discount, ancillary items, and any details of extra installation or disconnection work. The calculator will then create a detailed quote breakdown. There is also a check box option for dealers to make the calculator customer facing, hiding any potentially sensitive information, so an exact itemised breakdown of the package can be viewed.
Once the customer is happy with the quote, it’s submitted to Hobart as lender. Approval is confirmed in a maximum time frame of 24 hours, with the manufacturer immediately assuming all of the costs, giving end users the keys to innovative new equipment and leaving dealers free to add the sale to their monthly tally. Tim Bender, Sales Director, Hobart Equipment Division comments:
“In amongst all of the support tools we have created to try and help dealers and their end users get back to business, the Complete Package offer stands out as one of the most innovative and compelling. Its strength lies in its simplicity and ability to remove not just one, but multiple headaches at a stroke. Every part of the process is taken care of, from specification, delivery and installation, right through to aftercare and maintenance – at a price, and payment schedule, to suit the operator!”
Hobart’s Complete Package is exclusive to UK catering equipment distributors. To find out more, visit: www.hobartuk.com/tcp/ today
ceda Silver Partner Meiko UK's latest Brochure is published
ceda Silver Partner Meiko UK's latest Brochure is published.
We are delighted to share Silver Partner to ceda Meiko UK’s latest Brochure that has been published today. The brochure introduces Meiko’s latest range of UPster® Undercounter and Hood-type dishwashers. Both further enhance the productivity of the dishwashers, they offer operational cost savings as well.