Question

We are looking to partner with a new Out of Hours emergency breakdown service operation (inc. trade-critical items, not just gas leaks/floods etc).

We would ideally need nationwide cover – but 99% of the work will come from London.

Can anyone suggest a reliable company with spare capacity? We have tried Total QSR but they are unable to continue supporting us due to sheer volume of calls, both in and out of NWH. Thank you.

Replies:

1. Crystaltech Services (UK) Limited (ceda Member) have said ‘WE are able to support all Warewashing repairs nationwide with our own engineers (we do not subcontract) and are a genuine 7-day service. Contact: Derek Maher Email: derek@crystaltech.co.uk Tel: 0370 350 2424 Website: www.crystaltech.co.uk
2. NWCE Foodservice equipment (ceda Member) have said ‘This is something we may be able to help with.’ Contact: Ben Odling. Email: ben@nwce.co.uk Tel: 0161 764 8688. Website: www.nwce.co.uk 
3. A ceda Member suggested ‘Aggora Technical’ Contact: Darren Sandon -Technical Director Website: https://aggora.co.uk/
4. A ceda Member has said ‘I believe these do nationwide: Aire Valley Catering. Contact: James Needham. Tel: 07710 021137 or 01904 607048

Question

I have a client who is looking for “Sub Zero” brand refrigerated drawers for a project. Does anyone know of a company who may stock these or something like them?

Replies:

1. Think they are part of the Wolf brand, we have bought stuff in the past but as far as I know they have to be purchased from a domestic dealer in London. See https://subzero-wolf.co.uk and https://subzero-wolf.co.uk/where-to-buy
2. Take a look at https://subzero-wolf.co.uk/special-projects

Question

Are you aware of any companies who can carry out work on these systems – Diskomat – Model  CP240-F (1)? Thank you.

Replies:

1. I believe they work through Wexiodisk in the UK. David Glover is the UK manager david.glover@wexiodisk.com

Question

Could you ask the ceda members if they have the details of a UK Rep for Baron Food Equipment please. I can only find contact information for Italy. Thank you.

Replies:

1. Refer to Universal Foodservice Equipment Ltd. Website: www.universalfse.co.uk
2. Contact: Tony Aris, Baron’s UK supplier – Universal Foodservice Equipment. Email: tony@universalfse.co.uk
3. Please refer to https://cedabond.co.uk/our-suppliers/universal-foodservice-equipment-limited/

Question:

Can anyone recommend a manufacturer of medium/heavy duty 6-burner gas ranges that has all burner caps/flame spreaders no larger than 90mm diameter (or preferably slightly less)? Thank you.

Replies:

1. Baron (Universal Foodservice Equipment Ltd). They do a unit where they have a 3.5kw head which is less in diameter due to the load, you can specify the burner output.
2. I think Mareno may also do one.
3. 90mm is very small even on a domestic range.
   Possible suppliers:
   • Falcon
   • MKN
   • Lincat
   • Blue Seal

   All dependant on budget.

Question:

Are any ceda Members able to help or recommend a service company in the London area for cover for Domestic appliances? Thank you

Replies:

1. Cater Domestic Repairs Ltd
   Robert Morgan – Service Manager
   E: service@caterdomesticrepairs.co.uk 
   T: 01634 557996

Question:

A client has asked us to get them a Kamando Grill very much like a green egg. Do you know where I can get one as a distributor?

Replies:

1. Refer to: https://uk.kamadojoe.com

Question:

We are seeking recommendation for a company that can take VOC readings to a catering space in London, new site/project at practical completion. Can you assist please?

Replies:

1. There is a company called Envirohive, who cover London and the home counties.

Question:

Can the ceda membership recommend an installation and building company?

Replies:

1. The company we work alongside is called CPF based in Manchester.
2. FSW Catering Equipment & Gas Services Limited (ceda Member). Contact Paul Kerr – paulkerr@fswgasservices.co.uk
3. Scobie Equipment Limited (ceda Member). Contact John Ward – john.ward@scobie.uk

Question:

Do the ceda membership have a dumbwaiter manufacturer that they recommend?

Replies:

1. Have used the Stannah in the past, although there are a few on the market! https://www.stannahlifts.co.uk/products/service-goods-lifts/dumbwaiter
2. JDW use a company called Lifts UK. Tel: 01777 249 166. Treswell Rd, South Leverton, Retford DN22 0BP
3. Stannah have a fantastic selection of sizes and formats.
4. Parry catering do a standard unit.
5. We had a similar enquiry in the past and the most popular answer then was Stannah see https://www.stannahlifts.co.uk/products/service-goods-lifts/dumbwaiter