Electrolux Professional launches new versatile cooking solution
Electrolux Professional launches new versatile cooking solution
To provide caterers with greater flexibility in their output as COVID restrictions continue to ease, Electrolux Professional has launched a new hyper-versatile mobile cooking solution – the LiberoPro line.
Building on the popularity of its predecessor, the LiberoPro has been designed to improve cooking efficiency and usability for operators. Crucially, it is a plug and play appliance which ensures it can be used across a range of locations. From operations that offer street food or buffets, through to QSR applications, events and prestige hotels, it offers unparalleled freedom in cooking.
This is thanks to its modular design, which means it can be customised to suit any requirements, with users able to choose from a range of add-ons and appliances such as griddles, shelves and refrigerated drawers. One of the options is the new LiberoPro induction hob range, which can be included as part of a ‘drop in configuration’ to offer speed and flexibility thanks to the unique heating system and smart electronic controls.
The cooking station itself, the LiberoPro Point, runs from an electric supply, and is available in two sizes – 1653mm x 788mm x 1284mm, or the slightly smaller 1231mm x 788mm x 1284mm.
Stuart Flint, Training and Demonstration Manager at Electrolux Professional, comments:
“The past 18 months have highlighted the resilience and ingenuity of the hospitality industry. One of the defining features has been the ability of businesses to adapt, to survive, and ultimately to thrive in delivering new types of service.
“Our LiberoPro line has been designed to facilitate this flexible approach. It is perfectly suited to outdoor cooking, which allows venues to grow their service during the warmer months. It is equally adept in a more traditional application, and benefits from a low-noise air filtration system that efficiently absorbs grease particles and odours for use in indoor settings. Crucially, it can be easily moved between environments depending on demand, time of year, or the weather, without the need for permanent installation.”
One of the defining features of the new line is the LiberoPro induction griddle, which offers up to 20% savings on energy bills thanks to its superior efficiency. An aluminium layer in the cooking plate delivers uniform cooking across the whole surface, from centre through to the corners, filling caterers with the confidence to serve restaurant-quality food whatever the application.
The LiberoPro range is backed up by Essentia, Electrolux Professional’s comprehensive service and maintenance offering. This ensures that the equipment keeps performing as it should do, and provides peace of mind for those looking to make the most out of the hospitality boom in the coming months.
Stuart concludes:
“As a manufacturer of cooking equipment, it’s vital that we provide caterers with everything they need to meet customer expectations. We’re dedicated to providing a freedom within cooking, and that’s something that the LiberoPro line achieves thanks to its outstanding versatility. In an ever-changing catering landscape, the ability to adapt will go a long way to determining ongoing success.”
For more information, please visit: https://www.electroluxprofessional.com/gb/liberopro-new-freedom-in-cooking/
Kitchen Conversations with Ramco
Kitchen Conversations with Ramco
Ramco, specialists in the disposal of surplus catering equipment, has launched the first in a series of video interviews with sustainability experts to highlight green issues affecting the foodservice industry.
The first of Ramco’s ‘Kitchen Conversations’ is with Mike Hanson, Director of Sustainable Business at WSH, parent company of BaxterStorey, the largest independent foodservice company in the UK and Ireland.
In the video, Mike outlines sustainability challenges, discusses how the pandemic has driven green efforts and offers valuable insights into how caterers can help customers make more sustainable choices. Mike says:
“The pandemic has given us the opportunity to reset; working from home has forced us to
think more about what and how we eat, enjoy clear roads and clean air. But things like the use of
reusable packaging have taken a back step. We need to ask ourselves if we really want to go back to
normal, or if we need a new normal.”“The same is true in the foodservice industry, which found creative and innovative ways to keep
going. I suspect takeaway and delivery services will continue and run alongside traditional offerings.”
Liam Cameron, Marketing Executive at Ramco, said:
“As experts in asset disposal we work with clients to keep redundant equipment in use and out of landfill, helping them achieve sustainability goals and taking us all a step closer to a carbon-neutral future.”
“These interviews provide a great insight into the environmental challenges facing the foodservice industry and I hope they will be a useful resource for anyone looking for ways to keep sustainability goals on course as we head out of lockdown.
Mike added:
“Working with Ramco has been fantastic for us as we try to achieve a more circular
economy by providing a second life for equipment we no longer require. This is going to be even
more important post-covid as so many businesses are restructuring, whether it’s large restaurants
becoming small cafes leading to redundant kit, or upscaling businesses needing equipment but not
wanting to buy new.”
Ramco is a leading provider of asset disposal services and one of the UK’s largest outlets for quality surplus goods. In 2017, it set up a dedicated foodservice business that has now cemented itself as the UK’s leader in the sustainable disposal of surplus catering equipment.
The first Kitchen Conversation is now available to watch on Ramco’s website, with the remaining interview clips being released on a weekly basis thereafter.
ceda Approved Partner WaterCare launches new Trade Portal
ceda Approved Partner WaterCare launches new Trade Portal
Gone are the days of memorising part codes and manually sending orders to WaterCare.
WaterCare’s brand new eCommerce website has been designed to make your ordering experience easier and quicker than ever before. Browse and purchase all your water treatment requirements in one place with majority of products available for next day delivery*.
*On orders placed before 12pm. Subject to availability.
All product pages on the WaterCare Trade site include detailed descriptions and spec sheets so you can be sure you’re ordering the correct products for your appliances. Your account manager will also be able to advise should you have any queries.
To register your WaterCare Trade account, please visit:
Manufacturers Hobart Service stands firmly behind service delivery promises despite industry supply chain turbulence
Manufacturers Hobart Service stands firmly behind service delivery promises despite industry supply
The Peterborough-based commercial catering equipment service company has stood behind its ongoing service delivery promises to new and existing customers, despite a reported shortage of parts across the industry due to supply chain turbulence.
The global pandemic disrupted multiple supply chain lines across the world. The equipment and parts industry is now experiencing rising commodity prices and supply chain issues, which are causing impractical lead times for parts delivery and impacting businesses during their busiest periods following reopening.
The pressure on supply chains is due to increase further following Boris Johnson’s green light to lift all lockdown restrictions as planned on Monday 19th July.
HOBART Service has commented on the situation by announcing they continue to stand behind their strong position as the manufacturer, Keith Mackie, Managing Director of HOBART Service, stated,
“Despite the difficult environment we’ve all experienced over the past 16 months, we remain focused on continuing to improve our business for the long term – for both our workforce and our customers.
It is now more important than ever for customers to understand and be educated on the value of working with the manufacturer for equipment service and repair – our 94% first-time fix rate improves operator revenue and profitability.
We have over 90% of parts in UK stock, which is why our clients trust us as the manufacturer to look after their equipment and minimise downtime.”
Keith continued to provide an example of the financial impact of equipment downtime:
“For example, a high use Combi oven in a large pub/restaurant easily generates £250 per hour in revenue. Even with a swift response of 6 hours, the downtime cost is £1,500. If the machine is not repaired the first time that downtime can be at least doubled to £3,000. Not only is the immediate revenue lost but there is also potential for customers not to return – damaging to the revenue alongside the brand reputation.”
After almost 16 months of closure, it is paramount especially for hospitality and retail businesses, to remain open for service. A faulty piece of equipment can make operations grind to a halt immediately, which quickly hits the bottom line for all businesses.
HOBART Service has proved itself as a warewashing brand that stands for innovation; value for money and quality, with their latest step recognition of this. Taking pride in providing reliable service to ensure that whatever challenges the day may bring – they are there to support, with the customer at the heart of what they do.
Whilst HOBART Service does look after other brands, the UK-wide technicians are specialists in HOBART equipment and carry the parts, tools, and software required to ensure the maximum chance of a first-time fix and reduce operator downtime and lost revenue.
BOILERPLATE
HOBART Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third-party equipment.
HOBART Service directly employs over 100 technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime, and covering the UK with over a 94% first-time fix rate in the industry. Quality service, OEM parts and expertly trained, experienced technicians ensure Hobart provides maximum uptime for our valued customers.
FINAL NOTE: If you require more information about this topic please get in touch on 01733 392 244, email at customer.service@hobartuk.com or visit www.hobartuk.com/service/overview/
Hobart Service invests in further support resources for industry reopening demands
Hobart Service invests in further support resources for industry reopening demands
In the week that hospitality businesses in England could reopen for customers indoors, HOBART Service has invested in and released further support content based on the demand trends they’ve seen in the marketplace during the first stage of reopening.
Pubs and Restaurants have been battling through unpredictable UK weather to serve eager returning dining guests outside, and the weather hasn’t been the only challenge for them…
HOBART Service have actively monitored the catering equipment service requests being reported by hospitality businesses during the first stage of outdoor only reopening, and has acted quickly to create a further round of support documentation to help these businesses – taking the lead to go above and beyond to support the industry, as they have over the past 12 months.
The news series of support content comes in the form of video, as 68% of consumers prefer guidance information that is presented in an easy to digest and follow, video format.
Some topics covered include the importance of deep cleaning commercial dishwashers regularly to optimise functionality and kill bacteria, how to restart, clean and troubleshoot common commercial dishwasher problem and reasons why dishes may not be coming out clean.
All support video content can be viewed on their HOBART Service YouTube channel.
In addition, a series of updated FAQs and step-by-step guides have also recently been released to help assist kitchen equipment restarts after long periods of inactivity, based on regular issues that are being reported.
Keith Mackie, Managing Director of Hobart Service:
“Hobart Service tends to be more end-user centric, which is how we have promptly identified an industry demand for video guides content.”
“This new suite of videos is to help operators safety start up their equipment, however is it important to ensure you are health and safety compliant (gas safe, pressure vessel tested etc.). If operators do need assistance, they can give us a call and we will do all we can both technically and commercially to help you get up and running.”
BOILERPLATE
Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third party equipment.
HOBART Service directly employees over 100 technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime with one of the highest first time fix rates in the industry.
FINAL NOTE: If you require more information about this topic please get in touch on 01733 392 244, email at customer.service@hobartuk.com or visit www.hobartuk.com/service/overview/
Waste2zero award win for asset management specialist and ceda Associate Ramco.
Waste2zero award win for asset management specialist and ceda Associate Ramco
Ramco, specialists in the management of surplus catering equipment, has been named Best Resource Management Business of the Year at the waste2zero awards. The online event was hosted by TV presenter Mark Durden-Smith on 25 March.
The objective of waste2zero – the first awards of its kind in the sector and now in its fourth year – is to give the out-of-home industry a platform to showcase best practice and recognise excellence in this vital area.
The Resource Management Business of the Year category focuses on fresh thinking and innovation in foodservice sector waste management to improve resource management, waste prevention, reuse and recycling. Entries were judged by a panel of industry specialists.
Liam Cameron, Marketing Executive at Ramco, said:
“A prevalent and unacceptable waste culture has seen levels of food, packaging, and equipment waste increase exponentially in recent years, and whilst the waste food and packaging agenda is already well established, the same unfortunately cannot be said for equipment waste. Understandably, operators struggle to see the value in surplus catering equipment, which is why it typically ends up either in a skip or in landfill.”
“We’re delighted with our waste2zero win, and hope the award will help in our aim to transform the negative perception of surplus or second-hand catering equipment, raise the profile of surplus catering equipment as a fundamental environmental issue, and educate the foodservice sector about the importance of effectively managing and disposing of surplus catering equipment.”
Ramco is a leading provider of asset disposal services and one of the UK’s largest outlets for quality surplus goods. In 2017, it set up a dedicated foodservice business that has now cemented itself as the UK’s leader in the sustainable disposal of surplus catering equipment.
Ramco Foodservices has established a growing reputation for providing foodservice operators with a value-for-money and environmentally friendly solution. Recently, the company extended its partnerships into digital spaces, exploring collaborations with online casinos interested in sustainable hospitality solutions for their venues. Working alongside some of the industry’s largest and most successful companies, including many well-known household brands, Ramco has noticed a real shift in the mindset of businesses within the sector, all focusing more on sustainability and innovation.
In 2020 alone, Ramco Foodservices collaborated with more than 20 new clients in the foodservice/ catering sector, preventing in excess of 26,000 pieces of catering equipment from going to landfill.
ceda Partner Hobart Service continues to lead the way with competitive price repair offer
ceda Partner Hobart Service continues to lead the way with competitive fixed price repair offer
To support hospitality and retail reopening their businesses for the first time since December 2020 – Hobart Service has announced a competitive fixed price offer with the aim to help support these businesses with their reopening.
The fixed price repairs offer is available to businesses who are not currently benefitting from the advantages and discounts of being in a service contract with the catering equipment service company.
The nationwide team of specialist service technicians confidently make the promise “We will fix your machine or your money back” – backed up by over 80% first time fix rate during 2020.
The company is raising awareness of the offer which is exclusive to businesses with Hobart, Bonnet and Ecomax catering equipment, the fixed price starts from just £279+VAT, which includes call out fee, labour, OEM parts, and a 6-month repair guarantee.
The fixed price offer is another example of how the specialist service maintenance company has consistently gone above and beyond to take the lead in supporting industries during the past 12 months.
Hobart Service has offered open access to their library of operational guides, created a suite of support shut-down and restart documents and have been in dialogue with service contract customers, both new and existing, to help with any challenges or changes to circumstances.
In addition, a series of updated FAQs and step-by-step guides have also recently been released to help assist kitchen equipment restarts after long periods of inactivity, based on regular issues that are being reported.
Keith Mackie, Managing Director of Hobart Service comments:
“As businesses return back to their premises after long lockdowns and periods of machines being unused, we’ve seen an increase in support and repair enquiries from businesses who are not in service maintenance contracts with us”
“We recognise this has been a considerably financially challenging time for all businesses, especially those in hospitality and retail, and want to offer fixed price repairs to help support their reopening”
“Throughout this year Hobart Service has maintained and exceeded our SLA’s for our customers who benefit from our service and maintenance agreements, and we’ve identified a need to extend this support to the industry with this offer.”
BOILERPLATE
Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third party equipment.
Hobart Service directly employees over 100 technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime with one of the highest first time fix rates in the industry.
If you require more information about this topic or the fixed price offer – please get in touch with them on 01733 392 244, email at customer.service@hobartuk.com or visit http://campaign.hobartuk.com/fixed-price-repair
*Terms and conditions apply to fixed price offer.
ceda Partner Electrolux Professional helps BicologIC Technologies implement high-throughput heat inactivation of patient samples at Cambridge Lighthouse Laboratory
ceda Partner Electrolux Professional helps BicologIC Technologies implement high-throughput heat inactivation of patient samples at Cambridge Lighthouse Laboratory
BiologIC Technologies, a pioneer in Industry 4.0 technologies for the bio-revolution, has collaborated with AstraZeneca and Electrolux Professional to implement a high-throughput solution for heat inactivation of patient samples at the Cambridge Lighthouse Laboratory. This solution renders the virus non-infectious, enhancing the safety, sustainability and scalability of the testing process.
The Cambridge Lighthouse Laboratory, established by AstraZeneca, the University of Cambridge and GlaxoSmithKline, and subsequently partnering with Charles River Laboratories, was part of NHS Test and Trace’s network of Lighthouse laboratories which provides population-wide diagnostic testing.
BiologIC, AstraZeneca and Electrolux Professional combined bioscience and thermal expertise to rapidly implement an innovative, production-ready heat inactivation solution in this safety-critical process. Rigorous validation demonstrated inactivation of the COVID-19 virus whilst maintaining the accuracy of diagnostic testing. The parties have now successfully implemented this solution, using Skyline Ovens from Electrolux Professional.
Richard Vellacott, CEO of BiologIC Technologies states:
“Combined with vaccines, diagnostic testing will be critical to re-mobilising our local, national and international communities, particularly as new strains of COVID-19 continue to evolve. We were pleased to identify, validate and support implementation of this solution to greatly enhance the safety, cost-effectiveness and scalability of COVID-19 diagnostic testing.”
Steve Rees, VP Discovery Biology, R&D, AstraZeneca comments:
“Our collaborative innovative solution enables virus inactivation upon receipt at the laboratory allowing work on the open bench, which simplifies the workflow, reduces the risk of employee exposure to live virus, and facilitates future innovations around automation of the sample unpackaging process.”
Alberto Zanata, CEO of Electrolux Professional concludes:
“With the advanced technology of the SkyLine combi oven, we support yet another milestone in fighting the pandemic that is affecting people and businesses around the world. We are very proud to play a role in safeguarding the process of handling the COVID-19 samples, to protect all people involved in testing.”
ceda Partner reopens its Centre of Excellence
ceda Partner reopens its Centre of Excellence
Electrolux Professional has reopened its Centre of Excellence in Luton, incorporating a number of measures to ensure customers can take advantage of the space in a COVID secure way.
A one-way system has been integrated to ensure that social distancing is possible throughout the site, with both visitors and staff required to wear face coverings at all times. Crucially, the Centre has been certified as COVID-safe by KeyOstas, allowing the experience to remain both constructive and safe for all.
Visitors are encouraged to bring their own items to the Centre for demonstrations across both food and laundry. Hand sanitiser stations are also available at regular intervals to ensure interactions remain as hygienic as they are informative.
The Centre has received a significant upgrade over the last 24 months, including major updates to the training and demonstration facility in order to support Electrolux Professional’s position as the OnE global business partner for food, beverage and laundry. Having first opened its doors in 2013, the Centre has regularly hosted dealer and end-user focused events, dedicated to providing all stakeholders with hands-on training and practical demonstrations.
Darren Lockley, Head of Region UK and Ireland at Electrolux Professional, comments:
“The Centre of Excellence has always played a significant role in highlighting the capabilities of our products to potential customers, as well as providing ongoing support and training to existing ones. This is something that has taken on even greater importance this year, with the challenges facing a number of our core sectors, including hospitality, healthcare and education, meaning operators are eager to get the absolute most out of their equipment.
These events – which can be undertaken in line with government social distancing guidelines – are curated by our very own training and development mangers in food, beverage and laundry, who are able to demonstrate the products’ capabilities by combining professional expertise with a detailed understanding of how the appliances work.”
Electrolux Professional’s entire product portfolio range is on display at the Centre of Excellence, exhibiting the complete solution that it can offer to customers. Featuring a new espresso bar, fully working kitchen and commercial laundry complete with a variety of appliances from each product category, as well as meeting and conferencing facilities, the Centre is designed to showcase and simulate genuine operating conditions.
Electrolux Professional’s Libero Point, a portable cooking unit, will also be available to view on site. The Libero Line offers unrivalled flexibility in its applications, able to be deployed both indoors or outside with a range of tabletop appliances to choose from, including fry tops, woks, induction cooking tops and combi ovens. Such technology will be instrumental in ensuring that customers are able to receive the same high-quality meals they would expect indoors even as venues reopen as exclusively outside service.
Darren concludes:
“Electrolux Professional’s investment in its Centre of Excellence highlights its ability to both test and demonstrate foodservice, beverage and laundry equipment. This helps to instil confidence in our customers, allowing for a truly unique hands-on experience.”
For more information and to book a visit to the Centre of Excellence, please visit: www.electroluxprofessional.com/gb/center-of-excellence/
A fascinating insight into ceda Partner Novameta
A fascinating insight into ceda Partner Novameta.
ceda Partner Novameta, who has also updated their profile on our website, provides a refreshing and fascinating insight into their background and future plans in this engaging article that includes comments from their director Mindaugas Jonuškis.
