New Social Enterprise “Together We Will” Kicks Off With An Impassioned Webinar by Clarke and Carrie Carlisle.

New Social Enterprise “Together We Will” Kicks Off With An Impassioned Webinar by Clarke and Carrie Carlisle.

New social enterprise “Together We Will” kicks off with an impassioned webinar with Clarke and Carrie Carlisle.

“Together We Will” is a social enterprise that has been set-up by ceda and Cedabond to facilitate a wide range of Corporate Social Responsibility initiatives for the industry, initially focusing on Health and Wellbeing.

“Together We Will” is open to everyone in the industry and will look to engage and impact as widely as possible.

It’s hosting its first webinar on Thursday 24th June, at 11am and we are pleased to announce that we will be joined by Clarke and Carrie Carlisle.

Clarke is a former Premier League footballer, television presenter and author.

Carrie is a is a newspaper columnist, author and TV presenter.

Clarke and Carrie will speak candidly about their journey, share their experiences of mental illness and highlight their drive to remove the stigma that surrounds adverse Mental Health issues, especially within the workplace.

The Carlisles have won many accolades for their work, including the MIND Speaking Out Award in 2018, whilst their Mental Health podcast has had over 100 million downloads.

Mark Kendall, Commercial Director for Cedabond says:

“We have to support the industry’s Health & Wellbeing. And we have to start now. We’re really happy to be joined by Carrie and Clarke to help launch this industry initiative.”


Adande Refrigeration to extend price freeze until 1st September 2021.

Adande Refrigeration to extend price freeze until 1st September 2021.

Adande Refrigeration announces today it will extend its 2020 price freeze by a further 3 months, before increasing prices by 5% effective from 1st September 2021. The price increase will not be reviewed again until January 2023.

Although many equipment manufacturers have increased their prices Adande Refrigeration has worked extremely hard along with its supply chain to be able to deliver a degree of certainty and stability by holding its prices, despite absorbing significant cost increases in raw materials as a result of global shortages caused by COVID-19.

Global Sales Director, Karl Hodgson explains,

“Despite the well-documented difficulties for the UK hospitality sector, I am happy to confirm some good news today. We are holding our prices once more, extending last year’s price freeze until 1st September. We want to ensure operators can buy quality refrigeration, affordably, especially through the summer months when things may still be difficult and UK government support is scheduled to reduce.

We understand how important it is for the hospitality and foodservice sector to recover and get back to solid trading levels and we are willing to do what we can to support this effort. Although we must increase our prices from September by 5%, it is our intention to hold this increase until January 2023 at the earliest. In the meantime, we will continue to offer as much support as possible, giving 5-year UK warranty* on all our units, and offering a finance solution under our EasyBuy scheme.”

ceda Members are encouraged to contact their Adande Refrigeration Account Manager for further assistance.


Craig Barnett takes up new position with ceda

Craig Barnett takes up new position with ceda

ceda is delighted to announce the appointment of experienced industry stalwart, Craig Barnett.

Craig starts with ceda, as Membership Consultant, on 1st June 2021, and his initial focus will be on membership recruitment and engagement.

ceda’s work during the COVID-19 pandemic has highlighted the importance of belonging to a professional trade association and the support and value that they can offer, not only in times of crisis but day in and day out. ceda wants to grow its membership and open up its extensive and growing Learning, Education and Development programme, amongst other membership opportunities, as well as its member to member support which proved vital during the pandemic.

ceda’s Adam Mason says of the appointment, “I’m delighted to welcome Craig to the team. His broad industry knowledge, excellent track record and personable character are a great fit for us. We have a number of new initiatives launching in the coming months and, coupled with the outstanding work that we have done on Learning, Education and Development in the first half of this year, Craig will be able to engage with prospective Members and Partners about the advantages of being a part of ceda.”

Craig himself is relishing the opportunity to not only work with ceda, but engage with those across the industry that he knows and loves. He said, “After a career break of almost 10 months to recharge my batteries, I am delighted to be back working in the industry.

“Huge thanks to Adam Mason and his board of Directors for this exciting opportunity and I am very much looking forward to catching up with all my industry friends and colleagues over the coming weeks!”

Craig completed an electrical apprenticeship via City & Guilds when he finished school, and once qualified he worked on domestic, commercial and industrial installations. He moved on to be an electrical engineer at Dunlop Topy Wheels Ltd, who manufacture steel rims for the automotive industry and was part of the maintenance team and was trained in PLC automation (programmable logic control).

Craig moved to Newco Catering Equipment Ltd as a catering engineer and also qualified as a gas engineer. After six years he was promoted within Newco to technical service supervisor, providing the 20+ engineers with technical support and handling face to face customer relations. He was promoted again within Newco to business development manager, selling service contracts and equipment.

After Newco was sold to JLA, Craig was offered a job with Meiko UK as regional sales manager, where he had great success turning a poorly performing sales territory into one of the best at the company.

Craig’s last role was as MD at C&C Catering Engineers Ltd.


Electrolux Professional launches new food preparation range

Electrolux Professional launches new food preparation range

Electrolux Professional has launched its TrinityPro range of tabletop food preparation appliances.

Composed of a vegetable slicer, cutter mixer, and an all-in-one combined cutter-slicer, the TrinityPro offering has been designed to provide optimum results across a range of applications. Capable of slicing, grating, dicing, shredding, chopping, mixing, and emulsifying, it delivers all of this within a small customisable footprint that can be tailored to suit the unique requirements of any kitchen.

Usability is at the heart of the TrinityPro appliances, with 100% dishwasher safe components and an intuitive control panel for operation. It has also been awarded ErgoCert 4-star certification for ergonomic design and ease of use, meaning less fatigue even when slicing hard vegetables thanks to a patented vertical lever pusher.

Bradley Creese, Training and Development Chef at Electrolux Professional comments:

“We know that in any catering operation, whether it’s a school, the care sector, or a busy restaurant, space is something that is always at a premium. Kitchens are tight and it is vital that chefs have equipment that allows them to work efficiently. This underpins the design of the TrinityPro line, which provides caterers with a range of application. The fact that it is so compact, straightforward to use, and easy to clean makes it ideal for busy operations that require high-quality food preparation in a short period of time.”

Acting as a one-stop-shop for tabletop food preparation, the TrinityPro range contains a number of features that are specifically designed to make an operator’s life easier. For example, the variously sized transparent mixing bowls provide visibility to the user, and the plastic it is made from doesn’t get too hot – unlike with metallic bowls – ultimately making it easier to handle. The patented lever pusher, meanwhile, offers consistent unform cutting results, because it always presses down vertically even when the hopper is filled.

TrinityPro is backed up by Electrolux Professional’s comprehensive customer care offering, Essentia. It ensures that customers have access to all of the servicing and maintenance they may require, to keep their equipment running and minimise any potential downtime.

Bradley concludes:

“The launch of our TrinityPro range is an example of a foodservice product that fulfils a number of different roles at once. Crucially, it does them all to a high standard and in a way that eases cooking processes, rather than complicating them. Everyone will find something to suit their needs on TrinityPro – whether that’s the fact that it dices as well as cuts, or because it is easy to clean and store after use. It is an ideal addition to any busy catering operation, and highlights the importance of customer-centric design.”

For more information, please visit: https://www.electroluxprofessional.com/gb/cut-mix-slice-3/trinitypro/


Electrolux Professional launches new versatile cooking solution

Electrolux Professional launches new versatile cooking solution

To provide caterers with greater flexibility in their output as COVID restrictions continue to ease, Electrolux Professional has launched a new hyper-versatile mobile cooking solution – the LiberoPro line.

Building on the popularity of its predecessor, the LiberoPro has been designed to improve cooking efficiency and usability for operators. Crucially, it is a plug and play appliance which ensures it can be used across a range of locations. From operations that offer street food or buffets, through to QSR applications, events and prestige hotels, it offers unparalleled freedom in cooking.

This is thanks to its modular design, which means it can be customised to suit any requirements, with users able to choose from a range of add-ons and appliances such as griddles, shelves and refrigerated drawers. One of the options is the new LiberoPro induction hob range, which can be included as part of a ‘drop in configuration’ to offer speed and flexibility thanks to the unique heating system and smart electronic controls.

The cooking station itself, the LiberoPro Point, runs from an electric supply, and is available in two sizes – 1653mm x 788mm x 1284mm, or the slightly smaller 1231mm x 788mm x 1284mm.

Stuart Flint, Training and Demonstration Manager at Electrolux Professional, comments:

“The past 18 months have highlighted the resilience and ingenuity of the hospitality industry. One of the defining features has been the ability of businesses to adapt, to survive, and ultimately to thrive in delivering new types of service.

“Our LiberoPro line has been designed to facilitate this flexible approach. It is perfectly suited to outdoor cooking, which allows venues to grow their service during the warmer months. It is equally adept in a more traditional application, and benefits from a low-noise air filtration system that efficiently absorbs grease particles and odours for use in indoor settings. Crucially, it can be easily moved between environments depending on demand, time of year, or the weather, without the need for permanent installation.”

One of the defining features of the new line is the LiberoPro induction griddle, which offers up to 20% savings on energy bills thanks to its superior efficiency. An aluminium layer in the cooking plate delivers uniform cooking across the whole surface, from centre through to the corners, filling caterers with the confidence to serve restaurant-quality food whatever the application.

The LiberoPro range is backed up by Essentia, Electrolux Professional’s comprehensive service and maintenance offering. This ensures that the equipment keeps performing as it should do, and provides peace of mind for those looking to make the most out of the hospitality boom in the coming months.

Stuart concludes:

“As a manufacturer of cooking equipment, it’s vital that we provide caterers with everything they need to meet customer expectations. We’re dedicated to providing a freedom within cooking, and that’s something that the LiberoPro line achieves thanks to its outstanding versatility. In an ever-changing catering landscape, the ability to adapt will go a long way to determining ongoing success.”

For more information, please visit: https://www.electroluxprofessional.com/gb/liberopro-new-freedom-in-cooking/


Kitchen Conversations with Ramco

Kitchen Conversations with Ramco

Ramco, specialists in the disposal of surplus catering equipment, has launched the first in a series of video interviews with sustainability experts to highlight green issues affecting the foodservice industry.

The first of Ramco’s ‘Kitchen Conversations’ is with Mike Hanson, Director of Sustainable Business at WSH, parent company of BaxterStorey, the largest independent foodservice company in the UK and Ireland.

In the video, Mike outlines sustainability challenges, discusses how the pandemic has driven green efforts and offers valuable insights into how caterers can help customers make more sustainable choices. Mike says:

“The pandemic has given us the opportunity to reset; working from home has forced us to
think more about what and how we eat, enjoy clear roads and clean air. But things like the use of
reusable packaging have taken a back step. We need to ask ourselves if we really want to go back to
normal, or if we need a new normal.”

“The same is true in the foodservice industry, which found creative and innovative ways to keep
going. I suspect takeaway and delivery services will continue and run alongside traditional offerings.”

Liam Cameron, Marketing Executive at Ramco, said:

“As experts in asset disposal we work with clients to keep redundant equipment in use and out of landfill, helping them achieve sustainability goals and taking us all a step closer to a carbon-neutral future.”

“These interviews provide a great insight into the environmental challenges facing the foodservice industry and I hope they will be a useful resource for anyone looking for ways to keep sustainability goals on course as we head out of lockdown.

Mike added:

“Working with Ramco has been fantastic for us as we try to achieve a more circular
economy by providing a second life for equipment we no longer require. This is going to be even
more important post-covid as so many businesses are restructuring, whether it’s large restaurants
becoming small cafes leading to redundant kit, or upscaling businesses needing equipment but not
wanting to buy new.”

Ramco is a leading provider of asset disposal services and one of the UK’s largest outlets for quality surplus goods. In 2017, it set up a dedicated foodservice business that has now cemented itself as the UK’s leader in the sustainable disposal of surplus catering equipment.

The first Kitchen Conversation is now available to watch on Ramco’s website, with the remaining interview clips being released on a weekly basis thereafter.


ceda Approved Partner WaterCare launches new Trade Portal

ceda Approved Partner WaterCare launches new Trade Portal

Gone are the days of memorising part codes and manually sending orders to WaterCare.

WaterCare’s brand new eCommerce website has been designed to make your ordering experience easier and quicker than ever before. Browse and purchase all your water treatment requirements in one place with majority of products available for next day delivery*.

*On orders placed before 12pm. Subject to availability.

All product pages on the WaterCare Trade site include detailed descriptions and spec sheets so you can be sure you’re ordering the correct products for your appliances. Your account manager will also be able to advise should you have any queries.

To register your WaterCare Trade account, please visit:

https://trade.watercare.co.uk/account/register


Manufacturers Hobart Service stands firmly behind service delivery promises despite industry supply chain turbulence

Manufacturers Hobart Service stands firmly behind service delivery promises despite industry supply

The Peterborough-based commercial catering equipment service company has stood behind its ongoing service delivery promises to new and existing customers, despite a reported shortage of parts across the industry due to supply chain turbulence.

The global pandemic disrupted multiple supply chain lines across the world. The equipment and parts industry is now experiencing rising commodity prices and supply chain issues, which are causing impractical lead times for parts delivery and impacting businesses during their busiest periods following reopening.

The pressure on supply chains is due to increase further following Boris Johnson’s green light to lift all lockdown restrictions as planned on Monday 19th July.

HOBART Service has commented on the situation by announcing they continue to stand behind their strong position as the manufacturer, Keith Mackie, Managing Director of HOBART Service, stated,

“Despite the difficult environment we’ve all experienced over the past 16 months, we remain focused on continuing to improve our business for the long term – for both our workforce and our customers.

It is now more important than ever for customers to understand and be educated on the value of working with the manufacturer for equipment service and repair – our 94% first-time fix rate improves operator revenue and profitability.

We have over 90% of parts in UK stock, which is why our clients trust us as the manufacturer to look after their equipment and minimise downtime.”

Keith continued to provide an example of the financial impact of equipment downtime:

“For example, a high use Combi oven in a large pub/restaurant easily generates £250 per hour in revenue. Even with a swift response of 6 hours, the downtime cost is £1,500. If the machine is not repaired the first time that downtime can be at least doubled to £3,000. Not only is the immediate revenue lost but there is also potential for customers not to return – damaging to the revenue alongside the brand reputation.”

After almost 16 months of closure, it is paramount especially for hospitality and retail businesses, to remain open for service. A faulty piece of equipment can make operations grind to a halt immediately, which quickly hits the bottom line for all businesses.

HOBART Service has proved itself as a warewashing brand that stands for innovation; value for money and quality, with their latest step recognition of this. Taking pride in providing reliable service to ensure that whatever challenges the day may bring – they are there to support, with the customer at the heart of what they do.

Whilst HOBART Service does look after other brands, the UK-wide technicians are specialists in HOBART equipment and carry the parts, tools, and software required to ensure the maximum chance of a first-time fix and reduce operator downtime and lost revenue.

BOILERPLATE

HOBART Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third-party equipment.

HOBART Service directly employs over 100 technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime, and covering the UK with over a 94% first-time fix rate in the industry. Quality service, OEM parts and expertly trained, experienced technicians ensure Hobart provides maximum uptime for our valued customers.

FINAL NOTE: If you require more information about this topic please get in touch on 01733 392 244, email at customer.service@hobartuk.com or visit www.hobartuk.com/service/overview/


Hobart Service invests in further support resources for industry reopening demands

Hobart Service invests in further support resources for industry reopening demands

In the week that hospitality businesses in England could reopen for customers indoors, HOBART Service has invested in and released further support content based on the demand trends they’ve seen in the marketplace during the first stage of reopening.

Pubs and Restaurants have been battling through unpredictable UK weather to serve eager returning dining guests outside, and the weather hasn’t been the only challenge for them…

HOBART Service have actively monitored the catering equipment service requests being reported by hospitality businesses during the first stage of outdoor only reopening, and has acted quickly to create a further round of support documentation to help these businesses – taking the lead to go above and beyond to support the industry, as they have over the past 12 months.

The news series of support content comes in the form of video, as 68% of consumers prefer guidance information that is presented in an easy to digest and follow, video format.

Some topics covered include the importance of deep cleaning commercial dishwashers regularly to optimise functionality and kill bacteria, how to restart, clean and troubleshoot common commercial dishwasher problem and reasons why dishes may not be coming out clean.

All support video content can be viewed on their HOBART Service YouTube channel.

In addition, a series of updated FAQs and step-by-step guides have also recently been released to help assist kitchen equipment restarts after long periods of inactivity, based on regular issues that are being reported.

Keith Mackie, Managing Director of Hobart Service:

“Hobart Service tends to be more end-user centric, which is how we have promptly identified an industry demand for video guides content.”

“This new suite of videos is to help operators safety start up their equipment, however is it important to ensure you are health and safety compliant (gas safe, pressure vessel tested etc.). If operators do need assistance, they can give us a call and we will do all we can both technically and commercially to help you get up and running.”

BOILERPLATE

Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third party equipment.

HOBART Service directly employees over 100 technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime with one of the highest first time fix rates in the industry.

FINAL NOTE: If you require more information about this topic please get in touch on 01733 392 244, email at customer.service@hobartuk.com or visit www.hobartuk.com/service/overview/


Waste2zero award win for asset management specialist and ceda Associate Ramco.

Waste2zero award win for asset management specialist and ceda Associate Ramco

Ramco, specialists in the management of surplus catering equipment, has been named Best Resource Management Business of the Year at the waste2zero awards. The online event was hosted by TV presenter Mark Durden-Smith on 25 March.

The objective of waste2zero – the first awards of its kind in the sector and now in its fourth year – is to give the out-of-home industry a platform to showcase best practice and recognise excellence in this vital area.

The Resource Management Business of the Year category focuses on fresh thinking and innovation in foodservice sector waste management to improve resource management, waste prevention, reuse and recycling. Entries were judged by a panel of industry specialists.

Liam Cameron, Marketing Executive at Ramco, said:

“A prevalent and unacceptable waste culture has seen levels of food, packaging, and equipment waste increase exponentially in recent years, and whilst the waste food and packaging agenda is already well established, the same unfortunately cannot be said for equipment waste. Understandably, operators struggle to see the value in surplus catering equipment, which is why it typically ends up either in a skip or in landfill.” 

“We’re delighted with our waste2zero win, and hope the award will help in our aim to transform the negative perception of surplus or second-hand catering equipment, raise the profile of surplus catering equipment as a fundamental environmental issue, and educate the foodservice sector about the importance of effectively managing and disposing of surplus catering equipment.”

Ramco is a leading provider of asset disposal services and one of the UK’s largest outlets for quality surplus goods. In 2017, it set up a dedicated foodservice business that has now cemented itself as the UK’s leader in the sustainable disposal of surplus catering equipment.

Ramco Foodservices has established a growing reputation for providing foodservice operators with a value-for-money and environmentally friendly solution. Recently, the company extended its partnerships into digital spaces, exploring collaborations with online casinos interested in sustainable hospitality solutions for their venues. Working alongside some of the industry’s largest and most successful companies, including many well-known household brands, Ramco has noticed a real shift in the mindset of businesses within the sector, all focusing more on sustainability and innovation.

In 2020 alone, Ramco Foodservices collaborated with more than 20 new clients in the foodservice/ catering sector, preventing in excess of 26,000 pieces of catering equipment from going to landfill.