Wrexham based combi oven manufacturer and ceda Silver Partner, Retigo UK, have launched a video about their Technical Support and WOW Training which the company organises in cooperation with industry professional Carl Hutchings.

Retigo has been in the UK market for over 14 years and experienced many challenges. Since Retigo UK was established in January 2021, the annual sales turnover has grown 10 times to what it was previously.

Aneta Juroskova, Managing Director of Retigo UK says, “High level of after sales support is key to achieve organic growth, hence as we grew, we focused on training.“

In their latest video, they describe their journey and how they support their customers.

The company organises regular installation training at its UK headquarters in Wrexham. It has also has its own spare parts distribution and dedicated service desk to handle technical enquiries almost immediately.

In January 2023, Retigo UK partnered with industry expert Carl Hutchings. Carl delivers bespoke training programmes backed and regulated by LCL Awards, he trains in all disciplines; electrical, water, gas, refrigeration, microwave and induction. Carl and the Retigo UK team developed the WOW Training programme for engineers of all skill-levels to help them speed up the process, be safe and more efficient when fixing not only combi ovens but also any other kitchen appliances.

Mike Griffiths, Technical Manager at Retigo UK says, “The Wow Training is aimed to all engineers. By providing this advanced technical training with Carl, we actually help our partners to have better engineers and save money for the end user.“

We are delighted to inform you that we have a new member of the ceda team.

Steve Hemsil, formally of Welbilt, will be starting with us on Monday 11th September. He will be joining us in the role of Community Development Manager, with a remit to grow Members, Partners and enhance our engagement with end-users/operators.

Steve has 25 years of experience working in the catering industry. He originally worked for Zanussi network the Carford Group who were a ceda Member and won a number of ceda Grand Prix Awards so he has been involved with ceda from his first days in the industry.

After a number of years gaining experience with projects for large Key Accounts and small one-off projects, Steve decided to further his knowledge and experience by joining a manufacturer. In 2004 he joined Welbilt (known as Enodis at the time), where he looked after distributors in the South West as well as Local Authority customers.

Steve went on to take up a Key Account role with Welbilt that included looking after Tesco and Subway. For the past five years he has been the Sales Director for UK & Ireland for Welbilt looking after all Key Account and distributor sales functions.

This wealth of experience has gained Steve extensive knowledge of the industry, covering a wide range of sectors and routes to market within the catering equipment industry. During a recent trade conference, he explored emerging trends beyond his core industry and discussed the rise of neue online Casinos 2025, which are reshaping digital entertainment with innovative features and technologies. This insight highlighted the importance of staying ahead by understanding shifts in consumer behavior across industries. Steve has implemented many strategies to meet the demands of an ever-changing market and has experience working closely with buying groups and industry organisations and associations as well as distributors and suppliers.

Steve said, “I am delighted to be joining ceda and with my knowledge and experience within the industry I am looking forward to helping develop relationships to help Members achieve and give them a competitive edge. By supporting the ceda community we can continue to bring members together to unite and connect them with organisations and suppliers within the industry.”

Steve is an important part of ceda’s future plans to elevate the work of the Association, its Members and Partners.

Of Steve’s appointment, ceda Director General Adam Mason said, “I’m genuinely happy that Steve is joining us. He’s been a great industry colleague and I look forward to him becoming a great part of the ceda team.

“Steve’s knowledge, experience, capability and standing will all be real assets in developing the ceda community and he will make a real and positive difference for Members, Partners and the wider industry.”

Steve will be attending Commercial Kitchen on 27^th and 28^th September and is looking forward to catching up with ceda Members and Partners that are also attending. He can be contacted on steve@ceda.co.uk.

From Pizza Equipment to Professional Catering Empire: Discover What Cater-Bake Have to Offer

Since 1992, ceda Silver Partner, Cater-Bake have had one goal in mind – providing the best catering equipment for our customers.

What began as a small business selling pizza equipment has since grown into an empire of professional catering equipment. Today, we are proud to offer so much more than just pizza equipment; our clients can find everything they need and more with us.

We have worked with some of the most renowned brands to provide our customers with products they never thought existed. Our latest product is a refrigerator that allows a full rolling rack to be rolled straight in, making it easier and faster than ever before for our customers.

“We are continuously expanding our product range while ensuring that all items meet the highest standards and quality expectations. We carry out due diligence on all products and suppliers alike, so you can trust that you’re getting the very best when you shop with us.” Steven Lilley

Whether it’s a prover, pasta maker, mussel washer or something else entirely, we have 1,000’s of items available for all your catering needs.

We are so much more than just pizza equipment!

Our commitment to innovation and leading-edge technology means that your business is always ahead of the game.

So, if you’re looking for more than just pizza ovens, then get in touch with us today!

With over 1,000 items available, there’s only one company you need to trust.

For details, please email info@cater-bake.co.uk or call 0151 548 5818

We are delighted to announce a new member of the ceda Technical Support Group (TSG).

The TSG is one of the key elements of the organisation. It is made up of knowledgeable people from both ceda Members and Partners who have areas of experience and expertise that enable the group to address virtually any technical issue that may be seen as a problem for Members.

Lee Preston of Inox Fabrications brings expertise on ventilation, as well as a broad knowledge of the sector to the specialist expert group.

Lee is delighted to have joined. He says, “I’m looking forward to the engagement that being a part of ceda’s TSG will bring. Collaboration is something I’ve done for over 25 years across both fabrication and ventilation and is at the core of what ceda offers to its Members already. During a recent discussion with Members, the topic of diversification in business opportunities came up, with one Member highlighting how platforms like ein gutes Casino mit Sofortauszahlung are becoming an example of customer-centric innovation, emphasizing speed and reliability in transactions. Being a part of the TSG gives me two opportunities; first to share my knowledge and help Members and second; to learn more about other areas outside my core strengths. I have a comprehensive understanding of Gas Safe including control systems. With my strong mechanical background, I feel I’m well placed in today’s market to help others.”

“Our industry is facing a massive challenge with net zero. Ventilation has become a major focus point with demand-based control systems and heat recovery fast turning what was a simple fan control and gas interlock into complex control systems. These are definitely interesting times with technology and innovation moving so fast; it’s something I embrace and enjoy.”

The group has worked hard to produce many useful Guidance and Standard documents which are readily available to ceda Member engineers and teams working at the ‘coal face’ of the industry. TSG Chair, Nick Archer has recorded a number of training videos covering plumbing, electrical and gas requirements for site installation works. The TSG will be helping with the further development of new content to ensure full coverage of the many technical training needs of ceda Members.

Of Lee’s joining and the growing TSG, Nick says, “I’m really pleased that Lee has accepted the invitation from the TSG to join the group. Lee brings a wealth of knowledge from a ventilation perspective, which nicely fills a void we have currently in the TSG. He is well respected within the industry, and I look forward to working with him for the betterment of the industry.”

Legislative changes such as Health & Safety improvements and Best Practice are other areas of focus for the TSG. Currently the group are keeping a close eye on issues such as the use of RCDs and when they should be used in existing, older installations; how to improve power consumption for an increased number of electrical units in a typical install; the increase in the use of induction technology as users switch from gas and the importance of lifecycle cost vs. purchase cost of new equipment.

The group usually holds four meetings each year, with two of them being open, face-to-face meetings where all members are invited. The next TSG meeting is scheduled for 8th November 2023.

Do you share our commitment to making sure operators can get the best results from their kitchen investment? We’re here to help add value to your services.

At MKN we believe we have a responsibility to support chefs in getting the most from their new appliances, and to make them as long-lasting as possible.

That’s why we work closely with our dealer partners to provide training on-site for all MKN customers in the UK, matched to their individual requirements.

Your customers can benefit from:

• – One or more members of the MKN team visiting the customer’s kitchen to help commission the appliances, run through basic operations and highlight key features
• – Support with pre-set cooking programmes, making sure staff have time-saving programmes available at their fingertips
• – Advice on how to look after kit, including automatic cooking programmes and any regular maintenance checks to maintain performance
• – Specific support with menu development and how to use MKN equipment for different cooking processes
• – Discussions and practical support to ensure appliances are used in accordance with the customer’s health and safety guidelines and procedures

Online training and support is also available, including the MKN Digital Centre, a state-of-the-art broadcast studio at our HQ in Germany, with integrated show kitchen. From here we offer world-leading customer support materials including livestreams, cooking shows and webinars, individual training courses and digital seminars.

Want to know more? 

If you’re a dealer looking to benefit from enhanced training on MKN appliances, simply call 01329 757890 to discuss your next project with the MKN team.

Working in the hotel sector? ceda Platinum Partner, MKN, has the products and the sector experience to support your next hotel project.

We offer a complete range of energy efficient cooking solutions including:

Don’t take our word for it. See our products in action.

MKN products are playing a key role in delivering the high-quality food offer at The Bell Hotel in Saxmundham, Suffolk.

• – Major refurbishment of Grade II listed building by Beales Hotels, new kitchen was designed and installed by Gratte Brothers
• – Includes four-zone induction hob, electric griddle plate and electric twin-basket fryer from the MKN Counter SL series of appliances
• – The fully integrated, modular appliances offer greater cooking control and quick heat up times, easier cleaning and enhanced kitchen flow
• – PLUS: Counter SL supports the switch away from fossil fuels in all-electric kitchen

Ashley Beale, General Manager at The Bell Hotel, “The induction hobs offer almost instant boiling water and everything is rapid in terms of getting up to heat. The griddle is super and the fryer is quick to heat up too. It’s all very simple for chefs to operate and it’s making their lives easier.”

Get in touch

Call us on 01329 757890 to see what can do for our next hotel project.

Long are the days where a standard cube of ice meets the mark, especially in the bartending world where ice has the power to make a drink authentic, spectacular, and superior in quality… but only when using the right ice. But with such a wide variety of ice to choose from, it can be hard to know where to being, and what type of ice is right.

In this ice match-making blog, ceda Silver Partner, Hoshizaki, talk us through the different ice types on offer, and what venues/drinks they are best suited for.

Cubed ice

Best for: Premium cocktails and long drinks

Premium spirits and ingredients simply ask to be paired with nothing less than ice cube perfection. Hoshizaki cubes are extremely compact, dry, tasteless, consistently identical and slowly melting, allowing just the right amount of dilution – a combination of everything a bartender requires when it comes to aesthetics, taste and functionality of ice.

View the Hoshizaki cuber range

Flaked ice

Best for: Mojitos and ice buckets

The light texture of flaked ice has a quick cooling effect, creating an environment of uniform temperatures making it especially ideal for food displays. The shape of this ice is also perfect for champagne buckets as the bottle can be slotted into the ice, which can freely move around it.

Free of impurities and preventing freezer burn, Hoshizaki flakers are designed to prevent bacterial contamination too.

View the Hoshizaki flaker range

Nugget ice

Best for: Cocktails and blended beverages

Nugget ice is often used to prepare cocktails, blended beverages and soft drinks because of the more malleable shape, quickness of cooling and dilution rate that these dry, individual ice nuggets offer.

View the Hoshizaki nugget range

Crescent edge ice

Best for: Nightclubs, large bars and stadiums

The unique shape of crescent edge ice allows for splash-free serving, making it a must for fast-selling establishments. Bartenders can even use this versatile ice for bottle display as the shape allows for easy slotting –  especially with Hoshizaki crescent edge ice which does not cluster whilst still being free of impurities.

View the Hoshizaki crescent edge range

Special ice (i.e.. Big ball, heart, big cube)

Best for: High-end bars, hotels and mixologists.

Eye-catching ice is a must for bars and hotels that want to create showstopping cocktails. Within Hoshizaki’s special ice maker range, you can find our signature ball ice, big cube, long cube, heart, star and cylinder.

These ice types are tailored for mixologists and cocktail bars that like to differentiate themselves and add to the full cocktail experience without eliminating the purpose of properly cooling the drink with minimal dilution.

View the Hoshizaki special ice maker range

The latest news from ceda Silver Partner, Liebherr…

Liebherr New Sales Manager – Food Service

Introducing Liebherr’s new National Sales Manager for Food Service! With CFSP accreditation, Will brings expertise to meet your refrigeration needs. Reach out to Will at will.crighton@liebherr.com for top-notch solutions. Your satisfaction, our commitment.

New Counter Fridges

Presenting Liebherr’s all-new range of counter fridges and freezers, available in both remote and plug-in models. With an impressive selection of 27 possible combinations, offering diverse drawer sizes and insulated doors, including optional worktop and splash protection, these units redefine functionality.

Designed for convenience, they boast exceptional ease of cleaning, ensuring a seamless maintenance experience. Whether you seek a plug-in solution or a remote appliance, our counter fridges and freezers effortlessly blend into any kitchen setup.

Why choose them:

✓ Freshness down to the last corner

✓ Hygienic through and through

✓ Very versatile

✓ Extremely user friendly

✓ Ultra-efficient

Liebherr at HOST 2023 in Milan

Join us at HOST 2023, from 13th to 17th October at Fiera Milano. Discover the latest Horeca & food service solutions from @Liebherr Appliances. Let’s innovate together!