ceda Approved Partner Hobart Service Division's Support "Making a Big Difference" in UK Hospitals.

ceda Approved Partner Hobart Service Division's Support "Making a Big Difference" in UK Hospitals.

Hobart Service are continuing to go above and beyond to support our NHS, and the ongoing hardwork and dedication from the Service team has not gone unnoticed.

Amid a third lockdown and at a time where UK hospitals are busier than ever, the nationwide team of specialist catering equipment technicians is continuing to operate nationally.

Hundreds of hospitals throughout the UK rely on Hobart’s expert service division for both repairs and planned maintenance of their kitchen equipment.

Hospital kitchen equipment plays a vital part in both the overall operation of a hospital and the essential care given to patients. Any repairs are time-critical; our dedicated technicians are working harder than ever to exceed SLAs.

The dedication of our staff hasn’t gone unnoticed. We have received many letters and words of thanks over the past 10 months, including the praise from Paula Vennells CBE, Chair at Imperial College Healthcare:

“I wanted to take this opportunity to write personally to thank you and your team for your support during the COVID-19 crisis… The country has thanked the NHS for the amazing work of our frontline colleagues but we know that without the help, advice, long hours and support from our external partners, our response would not have been as effective as it was.”

The letter went on to personally thank our service teams here at Hobart UK. The Imperial Estates team showed their gratitude to the:

“… support provided to continue maintaining the service of critical equipment and for attending site for call out repairs in difficult circumstances. Your company made a big difference to the way the Trust was able to respond.”

Keith Mackie, Managing Director of Hobart Service comments:

“Throughout this year Hobart Service has maintained and exceeded our SLA’s for the Healthcare industry. Despite extremely challenging circumstances, we have continually demonstrated our commitment to maintaining national coverage to all customers requiring our services. We have remained committed to maintaining a nationwide service, with a focus on hospitals, care homes and education.”


Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third party equipment.

HOBART Service directly employees over 100 technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime with one of the highest first time fix rates in the industry.

ceda Members are encouraged to contact their Account Manager for further information.

ceda Platinum Partner Hobart UK creates "One Click" complete selling package for members

ceda Platinum Partner Hobart UK creates "One Click" complete selling package for members.

Hobart is unveiling its most innovative measure yet to enable dealers to support end user customers – a simple, one click ‘complete package’ sales solution that will secure a piece of equipment on interest-free finance with delivery, installation and a
two-year all-inclusive service plan for less than the published price of the machine itself.

Created to help end users free up vital cash flow and spread the cost of ownership, dealers can use Hobart’s Complete Package to offer customers a selection of the company’s groundbreaking warewashing and cooking equipment, including its new two-level washer
and class-leading range of combi ovens.  There’s nothing to pay upfront and the end user will own the machine once the 24-month period elapses.

To make the process even simpler, Hobart has created an exclusive interactive calculator, available at https://www.hobartuk.com/tcp/ allowing dealers to add in a number of variants as well as equipment required including; in-house manufacturer costings, desired customer discount, ancillary items, and any details of extra installation or disconnection work.  The calculator will then create a detailed quote breakdown.  There is also a check box option for dealers to make the calculator customer facing, hiding any potentially sensitive information, so an exact itemised breakdown of the package can be viewed.

Once the customer is happy with the quote, it’s submitted to Hobart as lender.  Approval is confirmed in a maximum time frame of 24 hours, with the manufacturer immediately assuming all of the costs, giving end users the keys to innovative new equipment and leaving dealers free to add the sale to their monthly tally.  Tim Bender, Sales Director, Hobart Equipment Division comments:

“In amongst all of the support tools we have created to try and help dealers and their end users get back to business, the Complete Package offer stands out as one of the most innovative and compelling. Its strength lies in its simplicity and ability to remove not just one, but multiple headaches at a stroke.  Every part of the process is taken care of, from specification, delivery and installation, right through to aftercare and maintenance – at a price, and payment schedule, to suit the operator!”

Hobart’s Complete Package is exclusive to UK catering equipment distributors. To find out more, visit: www.hobartuk.com/tcp/ today