Question:

We have a customer who has Rex Martin equipment and according to Companies House they are now dissolved.  Would you know where I might go for parts and information on Rex Martin equipment? It is for a Rex Martins Induction Griddle with Cabinet. Model No: REFC-8B-08, Serial No: C90HYZ14008007.  It’s not coming up to temperature and has a E5 code which we don’t know what that stands for.

Replies:

1. I tried to get parts just before Rex Martin’s went into administration and they were very unhelpful. I still need parts for an induction unit (customer currently using only 2 zones on induction unit! ) I even tried South Korea but got no answer. There was no known part supplier at that time.
2. Martin Porter was the MD of Rex Martins so you could try to make contact with him via LinkedIn