Who We Are

Increase efficiency, enhance customer satisfaction, and boost your profits. Service Geeni makes it easy to manage your customers, engineers, and equipment – all in one platform. From job management to invoicing, Service Geeni field service management software is the complete solution for any service-led business.
Service Geeni Helps You to:

• Streamline Process Delivery
• Optimise Inventory Control
• Intelligent Scheduling and Resourcing
• Visualise Meaningful Data
• Mobile Engineer Locator
• Tests Calibrations & Certifications
• Asset Management
• F-Gas Tracking & Reporting

Service Geeni’s Service Management Software offers a comprehensive solution for organisations that service catering equipment. By using Service Geeni, catering equipment organisations can streamline their operations, improve customer satisfaction, and increase overall efficiency.

Here’s a detailed look at how Service Geeni benefits these organisations:

Key Benefits of Service Geeni Service Management Software

1. Job Management

Service Geeni helps your team manage jobs and work orders easily. Efficiently manage your service, installation, repair and hire contract with ease. What’s more, because everyone has access to the latest job updates, in real-time, your customers will always know what’s happening – leading to higher levels of satisfaction and efficiency.

2. Enhanced Scheduling and Dispatching

Service Geeni offers advanced scheduling and dispatching features that optimise the allocation of your engineers. From planned maintenance and larger-scale projects to urgent fixes. With an attractive, user-friendly interface, we help you to balance your work schedule, so you can deliver the best service possible, to all your customers.

3. Improved Stock Management

For organisations servicing catering equipment, having the right parts available is crucial. Service Geeni’s stock management system tracks parts usage and stock levels in real-time, with automatic reordering, to ensure minimal downtime due to part shortages. This ensures that engineers have the necessary parts to complete their jobs first time, without delays.

4. Real-Time Updates and Mobile Access

Engineers can access Service Geeni via mobile devices, allowing them to receive real-time updates on job assignments, access equipment service history, and input job details while on-site. Our advanced mobile app ensures that engineers have the information they need at their fingertips, improving job efficiency and customer satisfaction.

5. Comprehensive Invoicing

Too many businesses spend too much of their valuable time on repetitive and manual tasks. However, with our invoicing functionality, and the opportunity to integrate with third party tools such as QuickBooks, Sage and Xero, the admin load is significantly reduced. When an engineer marks a job as complete, an invoice can be raised and issued automatically, meaning fewer invoicing delays and better cashflow. You’ll even get improved accuracy of information as you’ll no longer need to rekey handwritten job sheets.

6. Asset Management

Keeping a complete inventory of your equipment and assets is essential to meet safety and compliance requirements. What’s more, without knowing what you have, where, and in what condition, it’s impossible to ensure efficient working practices. At Service Geeni, our asset management module gives your business a clear overview of what equipment is where, so you always know what you have, and when maintenance needs to happen. By having all this information in one place, organisations can ensure data accuracy and accessibility, reducing the risk of errors and miscommunication.

7. Quick, Accurate Quoting

Busy catering equipment organisations have to cost a range of scheduled and reactive work. From planned maintenance and larger-scale projects to urgent fixes. With an attractive, user-friendly interface, Service Geeni helps you to quote more accurately, and keep track of costs. Allowing you to win more jobs, improve forecasting, and ultimately, boost your profitability.

Why Use Us?

Service Geeni Service Management Software is a powerful tool for catering equipment organisations, offering numerous benefits such as enhanced scheduling, improved inventory management, real-time updates, and comprehensive reporting. By using Service Geeni, you can optimise your operations, provide better customer service, and maintain high standards of efficiency and reliability in your service delivery.

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