Wrexham based combi oven manufacturer and ceda Silver Partner, Retigo UK, have launched a video about their Technical Support and WOW Training which the company organises in cooperation with industry professional Carl Hutchings.

Retigo has been in the UK market for over 14 years and experienced many challenges. Since Retigo UK was established in January 2021, the annual sales turnover has grown 10 times to what it was previously.

Aneta Juroskova, Managing Director of Retigo UK says, “High level of after sales support is key to achieve organic growth, hence as we grew, we focused on training.“

In their latest video, they describe their journey and how they support their customers.

The company organises regular installation training at its UK headquarters in Wrexham. It has also has its own spare parts distribution and dedicated service desk to handle technical enquiries almost immediately.

In January 2023, Retigo UK partnered with industry expert Carl Hutchings. Carl delivers bespoke training programmes backed and regulated by LCL Awards, he trains in all disciplines; electrical, water, gas, refrigeration, microwave and induction. Carl and the Retigo UK team developed the WOW Training programme for engineers of all skill-levels to help them speed up the process, be safe and more efficient when fixing not only combi ovens but also any other kitchen appliances.

Mike Griffiths, Technical Manager at Retigo UK says, “The Wow Training is aimed to all engineers. By providing this advanced technical training with Carl, we actually help our partners to have better engineers and save money for the end user.“