MKN: Making changes to support its distribution partners

At MKN, we’re committed to supporting our valued distribution partners. That’s why we’re making changes to further enhance our service and standards.

New team structure, new ways to get in touch

We’ve appointed Richard Robinson as Business Development Manager and Donna Town as Sales & Marketing Assistant – two new starters to support grown, enhance sales and improve after-care service for you, our dealer network.

  • Richard joins from Unox UK where he was active marketing chef. We now have
    dedicated BDMs for the North, South and South West & Wales regions.
  • Donna has 25 years of experience in retail and customer service. She will provide a
    link on sales and operational matters between the MKN factory in Germany and our
    UK customer base.

You can contact them using the following email addresses:

Richard Robinson
Donna Town

We’ve also introduced a dedicated UK landline for incoming service calls and warranty management. If you have any queries on service, maintenance or warranty issues, call 01329 757890.

New MKN Digital Centre

We’ve also launched a new digital broadcast studio, including an integrated show kitchen, to raise the standard of our digital customer support materials.

Online training and support materials will now be filmed, produced and streamed around the world from the state-of-the-art MKN Digital Centre in Germany. This includes livestreams, cooking shows, expert talks, webinars and podcasts, individual training courses and digital seminars.

The technology will enable you to ask questions and request technical details in real time and face-to-face.

Read more about the new Digital Centre here.

Get in touch

To speak to our team about MKN’s professional cooking technology, get in touch. Visit or call 01329 757890.

Richard Robinson
Donna Town
Digital Centre