First Choice Training has completed its first entry-level undercounter dishwasher training programme in association with HOBART Service. Eight engineers undertook the first one-day course, which has been designed to deliver practical, tailored training for commercial catering engineers.

Taking place at First Choice Training’s dedicated facilities in Cannock, a setup that includes fully functional kitchens and state-of-the-art technology and equipment, the inaugural course was the first in what will be an ongoing schedule of approved HOBART Service courses.

Ensuring the first event ran smoothly, key management members from HOBART Service were on hand to assist and answer any questions. Introducing the latest group of commercial catering engineers to the manufacturer’s leading undercounter dishwasher equipment, students had the opportunity to learn in a relaxed and comfortable environment.

Following the inaugural course, a commercial catering engineer who attended the course explains:

“The entry-level HOBART Service training programme was a professional and informative course. As a group, we learnt many aspects of servicing and maintaining HOBART dishwashing equipment, skills that will help me when I’m out in the field. The course instructor presented in an interesting and engaging manner and the content was easy to understand.”

On completing the entry-level course, the trainee engineers receive a certification card, while also being added to the HOBART register – a publicly accessible database, demonstrating an individual’s accreditation. The certification is valid for a period of two years from the date of the course.

With HOBART Service becoming the latest manufacturer to confirm its OEM status with First Choice, Martin Dagnall, Head of Training at First Choice Training comments:

“It’s been great to add Hobart Service to our OEM-specific manufacturer courses and work in conjunction with Mark and the training candidates to further enhance First Choice training portfolio.”

For HOBART Service, the importance of having a trustworthy and reliable training partner is evident, with Mark Whitmarsh, Technical Operations Manager at HOBART Service adding:

“We are delighted with the successful launch and initial outcome from the training at First Choice Group – the feedback we received from the engineers has been fantastic and we are already looking forward to the next course date!”

Course Overview:

Duration: 1 day

Location: First Choice, Cannock

Overview: There are over 25,000 HOBART undercounter dishwashers in operation across the UK. Manufacturer Entry Level Training on these machines will enable dealers and catering equipment service providers to improve customer service, First Time Fix and prolong the life of your customers’ assets. Upon completion, certified engineers will receive a HOBART Entry Level Training certification card which will be valid for 2 years.

Key Learnings: Training will cover HOBART undercounter dishwashers: installation, commissioning, common wear and tear parts, troubleshooting, maintenance and repair.

To view course dates and book online please visit https://www.firstchoice-cs.co.uk/training/hobart-dishwasher-technical-training-program/ or contact Martin Dagnall –  martin.dagnall@firstchoice-cs.co.uk.

BOILERPLATE:

HOBART Service has the UK’s largest field force specialising in catering equipment maintenance. Expert in the repair and maintenance of HOBART/Bonnet equipment, the specialist service technicians are trained and capable of maintaining many other brands of equipment.

HOBART Service directly employs technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime with one of the highest first-time fix rates in the industry.

FINAL NOTE: If you require more information about this topic or how HOBART Service can keep your business open for service – please get in touch with the team on 01733 392 244, email at customer.service@hobartuk.com or visit their website at https://www.hobartuk.com/service.