First Choice Group is proud to have been accredited by Peterborough-based commercial catering service and maintenance company to provide Entry Level Training for HOBART undercounter warewashing equipment.

The new technical training partnership will see both First Choice Group and HOBART Service UK strengthen their offering to the commercial catering marketplace – to ensure that as many machines as possible are maintained by technicians who have been trained by an Approved Training Partner.

HOBART is one of the leading suppliers of undercounter dishwashers in the UK. Manufacturer-approved training on these machines will enable dealers and catering equipment service providers to improve customer service, first time fix and prolong the life of an operator’s assets.

Recognising that First Choice Group has specialist training facilities providing technical training courses and assessments for dealerships, engineers and technicians working within the commercial foodservice industry, HOBART Service agreed to accredit First Choice as an Approved Hobart Service Training Partner.

The training offered at First Choice includes a dedicated onsite training facility including fully functional professional kitchens, specific commercial catering trainers and the latest in educational technology and equipment to ensure that the training team can provide effective and engaging training.

Hobart Service has completed “Train the Trainer” training to the Technical Team at First Choice, enabling First Choice to deliver authorised training on undercounter dishwashers.

Approved HOBART Training is intended to improve delegate knowledge on specified HOBART equipment, enabling them to identify issues quicker and ultimately improve machine uptime. Training will cover installation, commissioning, common wear and tear OEM parts, troubleshooting, maintenance and repair for certain HOBART undercounter dishwashers.

The training will give a comprehensive insight into the most common wear and tear OEM parts required for undercounter dishwashers. This knowledge will allow delegates to plan van stocks & PPMs more effectively, helping improve First Time Fix levels, maximising uptime and reducing the requirement for return visits.

Managing Director of HOBART Service UK, Keith Mackie adds:

“We continually look ahead to develop our products and service, this training collaboration with First Choice Group is a perfect way to take our product support to the next level. It allows us to provide an opportunity for our dealers and engineer partners to gain high-quality training – sharing our best practice, which ultimately benefits our customers.”

Keith added the training provided will not replace Hobart Service as the pre-eminent maintenance provider:

“It is essential we actively protect the HOBART brand. Once the entry-level training is underway, customers will have three options for the maintenance of their HOBART equipment, ranging from service providers with zero training, to the entry-level training, or the expert, factory-trained manufacturer technicians.”

Managing Director of First Choice Group, Michael Barrett adds:

“First Choice Group is delighted to expand our training offering with HOBART Service, HOBART equipment features in commercial kitchens in many sectors. The new, accredited training will benefit service providers and end users nationwide.”

The first training course is provisionally scheduled for Wednesday 24th May 2023.

First Choice, Part of Parts Town Unlimited is the UK’s leading supplier of in stock ready to ship OEM parts, accessories and cleaners, allowing technicians and service engineers to cut down times as well as increase first time fix rates. Visit our website for the full range of Hobart dishwasher parts and Hobart original cleaners.

BOILERPLATE:

Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Expert in the repair and maintenance of Hobart/Bonnet equipment, our specialist service technicians are trained and capable of maintaining many other brands of equipment.

HOBART Service directly employees’ technicians nationwide, offering a fast response and repair when equipment breaks down, minimizing downtime with one of the highest first-time fix rates in the industry.

If you require more information about this topic or how Hobart Service can keep your business open for service – please get in touch with them on 01733 392 244, email at customer.service@hobartuk.com or visit their website at https://www.hobartuk.com/service.