As the hospitality industry continues to grapple with burnout, high turnover, and persistent absenteeism, The Burnt Chef Project has relaunched its upgraded Employee Assistance Programme (EAP) – a targeted, affordable wellbeing solution created specifically for the hospitality workforce.

Designed with the unique pressures of the sector in mind, this enhanced service delivers multilingual, toll-free, 24/7 access to therapy, coaching, and mindfulness support. Offered at just £5 per employee, the programme addresses a critical gap in mental health provision across the industry.

This updated EAP is vital in the industry, now more so than ever, Kris Hall  – Founder of The Burnt Chef Project comments:

“Our research shows that 4 in 5 hospitality professionals have experienced mental health issues during their career. Most traditional support systems don’t reflect the unique pressures of this industry; long hours, night work, diverse teams, and inconsistent access to HR or benefits. This service was built to change that.”

The upgraded EAP includes:

• 24/7 access to therapy, mindfulness and life coaching
• Up to six sessions per issue, per year
• Multilingual support and toll-free numbers across key markets
• Support for both personal and professional challenges, including stress, anxiety, grief, parenting, and relationships
• Fully confidential with no reporting back to employers
• Access to 26 on-demand mental health and wellbeing modules from The Burnt Chef Academy
• A suite of downloadable workplace resources and signposting tools for teams
• Availability to a dedicated app, WhatsApp and web browser, as well as a toll free number to ensure access to those in any form of communication chosen
• Country specific legal, debt and managerial advice provided

The service is available immediately, offering hospitality businesses the ability to provide comprehensive mental health support at a fraction of standard market costs – without compromising on quality or accessibility. It also extends to family, as supporting families in times of need is key to help reduce and relieve any additional stress.

Kris continues:

“This isn’t a tick-box benefit. It’s a practical, powerful tool for building a healthier, more resilient team  – and it’s priced to make wellbeing non-negotiable, not a luxury.”

To ensure no one is left behind, The Burnt Chef Project also continues to fund free access to the programme for hospitality professionals without employer-provided support.

To find out more or to enrol your business, visit: www.theburntchefprojectcom/EAP