Outstanding Customer Service

Vision Commercial Kitchens

HMSHost is part of Dufry – the leading travel experience players worldwide. The group serves 2.3 billion passengers in over 75 countries across airports, railway stations etc. HMSHost offers exciting food and beverage offerings to travelers.  

“Vision Commercial Kitchens have been a service provider for commercial catering and refrigeration equipment to HMSHost UK for many years.

HMSHost UK Ltd entered into a new five-year contract with Vision in February 2020 to provide planned and reactive maintenance to our estate of around 40 sites across the United Kingdom.

Our partnership presents a challenging environment for Vision, with the majority of our sites located airside (past security) within major airports, and the remainder being within train stations and shopping centres.

We are satisfied by Vision’s delivery of our contract services, their flexibility in handing the challenging aspects of our locations, and the pragmatic management approach adopted by the team.

We have found the surveying and subsequent data provided by Vision to be a key tool in understanding our network of stores, guiding our purchasing decisions and future planning.

I would recommend Vision Commercial Kitchens Ltd as a service provider to other hospitality businesses.”

  • Mike Coe, Facilities & Maintenance Manager UK, HMSHost UK Ltd.