The Helpdesk, your new ceda Member Q&A service

As part of our re-branding and new website design, we have renamed ‘ceda Members – Your Help Required’ to ‘The Helpdesk’.

How it works

A Member can send their enquiries to ceda Office Manager, Fiona Mason so that she can then liaise with the wider ceda Membership and ask for their advice and recommendations on your behalf. Upon receiving Member replies, Fiona forwards them on to the Member who made the enquiry, and also updates ‘The Helpdesk’ section of the Members Area of the ceda website. All questions and answers are displayed anonymously so as to respect the privacy of Members and their customers. The answer often helps subsequent Members facing similar queries or experiences and acts as a valuable resource to the entire ceda Membership.

If you have a question for, or need advice from, your fellow ceda Members, please email your query to fiona@ceda.co.uk.