Standard Contract and Advice Document #S12

This document is intended to provide a template for employers when recruiting Service and Installation Engineers.

Prepared September 2021

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Standard Document #S12 Service/Installation Engineer Interview Checklist.

Standard Document #S11

The following document is intended to be used as a template for the format of discussing and recording an appraisal.

Whilst it has been populated with information relevant to a service engineer, the format of the following template can be used for other employees.

Published September 2021

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Standard Document S11 - Engineers Appraisal

Standard Document #S10

The training ‘subjects’ used in this template are given as examples. You should populate this to suit your company needs.

Published August 2020

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Standard Document S10 - Engineer's Training Matrix

Standard Document #S09

This document sets out terms and conditions for maintenance and servicing.

Revised October 2019 / Re-branded June 2020

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Standard Document S9 - Terms and conditions: Maintenance and Servicing

Standard Document #S08

This document consists of an inspection certificate for a commercial deep fat fryer, with an additional note regarding High Limit Override Thermostats.

Published July 2019 / Re-branded June 2020

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Standard Document S8 - Inspection certificate for commercial deep fat fryer

Standard Document #S07

This document provides a job description for a Service and Maintenance Engineer, responsible to a Service Manager.

It can be edited to add or remove any clauses as relevant to your company.

Published October 2018 / Re-branded June 2020

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Standard Document S7 - Service Engineer Job Description

Standard Document #S06

This document sets out terms and conditions for the maintenance and servicing of equipment.

Published July 2017 / Re-branded June 2020

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Standard Document S6 - Terms and Conditions of Sale for Service and Maintenance

Standard Document #S05

This document consists of a risk assessment for reactive attendance to diagnose reported breakdown of commercial catering equipment.

Published December 2017 / Re-branded June 2020

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Standard Document S5 - Risk Assessment for Repair/Service/Breakdown Work

Standard Document #S04

This document sets out a model planned preventative maintenance contract, including a section to schedule the servicing of equipment.

Revised October 2019 / Re-branded June 2020

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Standard Document S4- Planned Maintenance Agreement

Standard Document #S03

This document provides a method statement for reactive attendance to diagnose and repair reported breakdown of commercial catering equipment.

Published December 2017 / Re-branded June 2020

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Standard Document S3 - Method Statement for Reactive Breakdown and Repair Work